Service Desk Technician
NAES
Join NAES as a Service Desk Technician II, providing technical support for software and hardware in the power generation sector.
Last checked on June 12, 2026. We may earn a commission when you click through.
While the position offers a solid entry point into the energy sector, candidates should be prepared for a busy work environment.
About this role
Join NAES as a Service Desk Technician II, providing technical support for software and hardware in the power generation sector.
About the Company
NAES is the largest independent operator of power facilities, managing over 190 power plants across North America and the UK.
Key Highlights
- ✓ Remote work flexibility
- ✓ Entry-level position providing growth opportunities
- ✓ Engagement in the renewable energy sector
- ✓ Focus on safety, integrity, and quality of work
💡 Honest Take: This role is ideal for those starting their career in technical support, particularly in a growing industry focused on renewable energy.
Pros
- ✓ Remote work available
- ✓ Opportunity to grow in a reputable company
- ✓ Involvement in renewable energy projects
Cons
- ✗ Entry-level may not attract experienced technicians
- ✗ Work may be sedentary and routine
- ✗ Limited salary information available
Best For: Suitable for recent graduates or those with relevant certifications seeking a remote technical support role.
Watch Out: Be ready for a fast-paced environment that may require quick problem-solving skills.
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What Customers Say
Feedback from workers highlights a supportive environment, though some mention the repetitive nature of the work.
Expert Review
This Service Desk Technician II role at NAES is a promising opportunity for those looking to break into the technical support field within the energy sector. With over 190 power plants under its management, NAES provides a platform for professional growth. The position is remote, which adds flexibility for employees seeking work-life balance.
Candidates should note that the role focuses heavily on providing technical assistance for hardware and software, making it ideal for those with certifications like A+ or Microsoft 365. While the company emphasizes safety and quality, the job might involve repetitive tasks, which could limit excitement for some.
The position does not publicly disclose salary details, which may be a concern for those prioritizing compensation. However, the company’s commitment to integrity and quality suggests a supportive work environment. For more details, refer to NAES's job listing at their official page here.
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