Customer Service Representative

Planet Fitness

Join Planet Fitness as a Customer Service Representative, providing exceptional support from 7:00am to 1:00pm with great benefits.

Last checked on August 31, 2026. We may earn a commission when you click through.

✓ Flexible part-time hours ✓ Attractive benefits package ✓ Supportive team environment

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Customer Service Representative

Planet Fitness

Updated 14 days ago

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Ames

This position is ideal for those seeking part-time work with benefits, yet the limited hours may be a drawback for those wanting full-time opportunities.

About this role

Join Planet Fitness as a Customer Service Representative, providing exceptional support from 7:00am to 1:00pm with great benefits.

About the Company

Planet Fitness is a leading fitness franchise known for its welcoming environment and affordable membership options.

Key Highlights

✓ 7:00am - 1:00pm shift hours
✓ Dollars for Scholars program
✓ Free membership for self and a family member or friend
✓ Comprehensive health, dental, and vision insurance
✓ Team member support team

💡 Honest Take: The role offers a good entry point into customer service with solid benefits, but the hours may not suit everyone.

Pros

✓ Flexible part-time hours
✓ Attractive benefits package
✓ Supportive team environment
✓ Opportunities for professional development

Cons

✗ Limited hours (only 7:00am - 1:00pm)
✗ Part-time roles may not offer sufficient income
✗ Potentially high turnover in customer service roles

Best For: This role is suited for early risers or students needing a flexible schedule while gaining customer service experience.

Watch Out: Consider that the part-time nature of the job may not provide enough hours for those seeking a full-time income.

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What Customers Say

Employees appreciate the supportive environment and benefits but note the limitations of part-time scheduling.

Expert Review

This position at Planet Fitness offers a unique opportunity for those looking to break into customer service. The 7:00am to 1:00pm shift allows for flexibility, especially for students or individuals seeking additional income. With benefits like the Dollars for Scholars program and insurance options, it is appealing for part-time employees.

However, it's essential to recognize that the limited hours may not be suitable for everyone. Those needing a full-time income might find the pay insufficient. customer service roles can often experience high turnover, which may affect job stability.

The company emphasizes a supportive team environment, which can foster professional growth, but potential candidates should be aware of the demands of working in a gym setting. For more details about this role, check the official listing at Planet Fitness.