Customer Service Representative

Thrifty Car & Van Rental

Join Thrifty Car & Van Rental as a Customer Service Representative in Bristol, providing essential support to customers and assisting with their rental needs.

Last checked on June 6, 2026. We may earn a commission when you click through.

The Customer Service Representative position offers a solid entry point for those looking to build a career in the rental industry.

✓ Engaging work environment ✓ Potential for career growth ✓ Hands-on customer interaction

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Representative

Thrifty Car & Van Rental

Updated 1 month ago

Apply now →

You'll be redirected to uk.talent.com

Bristol

The Customer Service Representative position offers a solid entry point for those looking to build a career in the rental industry.

About this role

Join Thrifty Car & Van Rental as a Customer Service Representative in Bristol, providing essential support to customers and assisting with their rental needs.

About the Company

Thrifty Car & Van Rental is a well-known vehicle rental company offering a range of cars and vans for hire across the UK.

Key Highlights

✓ Opportunities for career progression
✓ Dynamic team environment
✓ Direct interaction with customers
✓ Training and development provided
✓ Competitive salary package

💡 Honest Take: This role is ideal for individuals passionate about customer service but may not suit those seeking remote work or flexible hours.

Pros

✓ Engaging work environment
✓ Potential for career growth
✓ Hands-on customer interaction
✓ Supportive training programme
✓ Reputable company with a strong presence

Cons

✗ Non-remote position
✗ Potentially demanding hours
✗ Customer service can be stressful
✗ Limited salary information available
✗ Requires in-person attendance

Best For: Ideal for individuals seeking a career in customer service within the transport sector, particularly those based in Bristol.

Watch Out: Be prepared for the challenges of handling customer inquiries and potential complaints, which can be stressful.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Current and former employees appreciate the supportive work environment but highlight the challenges of the role, particularly during peak times.

Expert Review

The position of Customer Service Representative at Thrifty Car & Van Rental in Bristol presents a unique opportunity for those looking to enter the vehicle rental industry. While the salary details are not publicly listed, the company is known for competitive pay relative to industry standards. Employees can expect a supportive training programme designed to equip them with the necessary skills for effective customer interaction.

Working in a non-remote capacity, this role demands in-person attendance which may not suit everyone. However, the chance to engage directly with customers can be rewarding, providing opportunities to develop strong communication skills. The role is perfect for those who enjoy a dynamic work environment and are keen to progress their careers.

Customer service roles can often be stressful, especially when handling complaints or urgent customer needs. It’s essential for candidates to be prepared for such challenges. According to the company's website, Thrifty prioritises employee development, making this an attractive option for those looking to grow within the rental sector.