Roadside Assistance Agent

Motus Corporation

Join Motus Corporation as a Roadside Assistance Agent, helping clients with vehicle emergencies and coordinating necessary services.

Last checked on June 9, 2026. We may earn a commission when you click through.

The Roadside Assistance Agent position at Motus offers a solid entry point for individuals looking to start a career in the automotive industry.

✓ Direct engagement with customers ✓ Diverse range of tasks ✓ Flexible working hours

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Roadside Assistance Agent

Motus Corporation

Updated 1 month ago

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Johannesburg Full-Time

The Roadside Assistance Agent position at Motus offers a solid entry point for individuals looking to start a career in the automotive industry.

About this role

Join Motus Corporation as a Roadside Assistance Agent, helping clients with vehicle emergencies and coordinating necessary services.

About the Company

Motus Corporation is a leading automotive group in South Africa, providing a range of vehicle-related services.

Key Highlights

✓ Full-time position with flexible shifts
✓ Assist clients with various roadside emergencies
✓ Work in a supportive team environment
✓ Engage with clients directly via phone
✓ Opportunity to develop customer service skills

💡 Honest Take: This role is ideal for those seeking entry-level positions in customer service with a focus on automotive support.

Pros

✓ Direct engagement with customers
✓ Diverse range of tasks
✓ Flexible working hours
✓ Opportunity for skill development

Cons

✗ Potentially high-stress situations
✗ Requires strong communication skills
✗ Limited advancement opportunities at entry level

Best For: This role suits those entering the workforce or looking to switch careers into the automotive sector.

Watch Out: The job may involve irregular hours and dealing with distressed customers, which can be demanding.

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Expert Review

With the Roadside Assistance Agent role, candidates will be at the forefront of client interactions during stressful situations. Motus Corporation values customer satisfaction, making this position crucial for their operations. Agents will manage tasks like towing, unlocking vehicles, and assisting with flat batteries, ensuring a diverse workday.

The position requires quick thinking and effective communication skills, as agents often diagnose issues over the phone. This can be challenging, particularly when clients are anxious about their vehicle problems. It's essential for candidates to be calm under pressure and possess a strong customer service orientation.

While the role provides valuable experience in the automotive industry, it may not offer significant career advancement opportunities for those seeking long-term growth. According to Motus's listing, this is an entry-level position, making it ideal for fresh graduates or those looking to change careers.

In summary, the Roadside Assistance Agent role is a commendable entry point into the automotive sector, perfect for individuals eager to assist others and learn on the job. More details can be found on Motus's official job listing page.