[Call Center / Remote] - Anywhere in U.S. / $18+ per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Reliance Matrix, you will: Answer inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants; Utilize company resources and systems to accurately document and track customer interactions; Maintain a comprehensive knowledge of company products and services in order to effectively assist customers with their needs; Collaborate with other team members and departments to ensure a smooth and efficient customer service experience; Proactively reach out to customers to follow up on inquiries or offer support; Continuously strive to meet and exceed customer satisfaction goals set by the company...Hiring Immediately >>