Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars. We have an amazing opportunity for a VIP Security Officer to be based in Waterkant, Western Cape . Do you think you have what it takes to be our newest Purple Star? VIP (Security) officers are responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities. The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts. With Hollywoodbets You Will Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant and fast-paced industry. Grow with our development plans and culture that allows you to further your career. You Bring Registered with PSIRA (Private Security Industry Regulatory Authority). A Bonus To Have Valid driver’s license. Previous Security experience. What You’ll Do For The Brand VIPs must be present 15 minutes before the branch opens. Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer. VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens. VIP need to check around the premises for any suspicious movements before the branch is opened. VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening/ closing of the branch. VIP Officer needs to conduct a floor walk once branch is open, to observe all is order. VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks. During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. Patrolling should include inside and outside the branch entrance, back areas and all parking areas. Ensure all two-way radios are fully charged, for early morning usage. Report faulty equipment immediately. Charge the batteries overnight so that they are useable from the beginning of your shift. Ensure all panic button and two-way radios are in good working conditions and keep safely. VIP Officers must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency. The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members. Ensure at the searching zone the branch door or the gate is always kept close. VIP Officers are not allowed to cross gender scan guest entering the branch. Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s. VIP Officers must ensure to search female bags with a stick. Male guests are not allowed to bring in their bags. VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk. VIP Officers must attend branch meeting when notified by the Branch Manager to attend. VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am. Guest Service First impressions last - VIP Officers are at the forefront of Hollywood. VIP Officers are the first encounter with the guest. Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”. Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times. Ensure to treating our guest with respect and ha

The VIP Security Officer position at Hollywoodbets offers a solid opportunity for those committed to safety and security in a vibrant setting.