Customer Service Representative
North Lanarkshire Council
Join the Customer Service Hub as a part-time representative, providing exceptional service in a busy contact centre environment.
Last checked on June 13, 2026. We may earn a commission when you click through.
This position offers a flexible opportunity for part-time work, but may not suit candidates seeking full-time employment.
Customer Service Representative
North Lanarkshire Council
Updated 20 days agoYou'll be redirected to uk.talent.com
This position offers a flexible opportunity for part-time work, but may not suit candidates seeking full-time employment.
About this role
Join the Customer Service Hub as a part-time representative, providing exceptional service in a busy contact centre environment.
About the Company
North Lanarkshire Council is dedicated to delivering quality services to the community, focusing on customer satisfaction and engagement.
Key Highlights
- ✓ Part-time positions available
- ✓ Work in a dynamic customer service hub
- ✓ Opportunity to enhance communication skills
- ✓ Supportive team environment
- ✓ Engage directly with the community
💡 Honest Take: This role is ideal for those looking to gain experience in customer service without committing to full-time hours.
Pros
- ✓ Flexible part-time hours
- ✓ Experience in a customer-focused role
- ✓ Develop valuable communication skills
- ✓ Supportive work environment
- ✓ Engagement with diverse customers
Cons
- ✗ Part-time hours may limit income potential
- ✗ Potentially high-pressure environment
- ✗ Limited career advancement opportunities
- ✗ Focus on customer service may not appeal to everyone
- ✗ Work may involve handling difficult customer interactions
Best For: This role is for anyone with a passion for helping others and strong communication skills, particularly those with previous contact centre experience.
Watch Out: Candidates should be prepared for a fast-paced environment that may involve challenging customer interactions.
You'll be redirected to uk.talent.com
What Customers Say
Workers appreciate the flexible hours and supportive team culture, though some mention the challenges of dealing with difficult customers.
Expert Review
The Customer Service Representative role at North Lanarkshire Council offers an engaging part-time opportunity in Glasgow. With three vacancies available, the position is perfect for those who thrive in busy environments. Successful candidates will act as the first point of contact for customers, addressing inquiries and resolving issues promptly.
While the role promises valuable experience in customer service, the potential challenges. Representatives may encounter difficult customer interactions and high-pressure situations, which may not suit everyone. The supportive team atmosphere can help navigate these challenges, but it's vital to be prepared for the demands of the role.
This position does not offer full-time hours, which might limit income potential for some. However, the flexibility can be an attractive feature for students or individuals seeking part-time work. According to the official listing, the role is designed to enhance communication skills and provide direct engagement with the community, fulfilling choice for those passionate about customer service.
You might also like
Junior Customer Service Specialist
Dentsply Sirona · Netherlands (+53 others)
Full-Time
Work-From-Home Customer Service Representative
careersprint · United States
Full-Time
Customer Service Representative - Work From Home
careersprint · Australia
Full-Time
Related Articles
Manufacturing Jobs: Best Entry-Level Picks This Spring
Looking for entry-level manufacturing roles? We've compiled top picks for April, offering a range of opportunities from order processing to production operations.
Top Security Roles for Freelancers: April Picks
Discover the best security jobs for freelancers this April, focusing on flexibility and competitive pay. These roles offer autonomy without sacrificing earnings.
Navigating Project Management Roles: What's Right for You?
Explore top project management roles with insights into pay, flexibility, and growth opportunities. Find the perfect fit for your career path.
The Best Finance Jobs in London: April 2026
Explore top finance roles in London this spring, focusing on budget-friendly and premium career paths. Discover where growth opportunities and flexible work arrangements meet.
Debunking Teaching Myths: Classroom vs. Reality
Think teaching is just about summers off and short days? Think again. We bust common myths and guide you to what really matters in education careers.
Choosing the Right Construction Job This Spring: Best Picks for 2026
Explore the top construction job picks for April 2026, from entry-level roles to specialized positions. Find out who pays the best and offers the most flexibility.