Customer Services Representatives
Lawson Direct Channel
Job Description: Customer Services Consultant Location: Johannesburg, South Africa Remote working: Remote working not available Requirements: Proven work experience as a Customer Service Consultant or a similar role Excellent communication and interpersonal skills Ability to effectively manage and resolve customer issues Strong problem-solving skills Passed Matric. Dealing with customer's on a daily basis. Must be willing to work 6 days a week. Must be from the age of 18-30. Responsibilities: Respond to customer inquiries and resolve issues in a timely and professional manner Maintain a high level of customer satisfaction through excellent service Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools
Last checked on June 6, 2026. We may earn a commission when you click through.
While the position offers valuable experience, the demanding hours may not suit everyone.
Customer Services Representatives
Lawson Direct Channel
Updated 4 days agoYou'll be redirected to za.indeed.com
While the position offers valuable experience, the demanding hours may not suit everyone.
About this role
The Customer Services Representative role at Lawson Direct Channel offers hands-on experience for young professionals, set in a demanding yet rewarding environment.
About the Company
Lawson Direct Channel is a customer service-focused company dedicated to providing top-notch support to its clients.
Key Highlights
- ✓ Full-time position with a focus on customer satisfaction
- ✓ Opportunities for young professionals aged 18-30
- ✓ No remote work available, on-site role
- ✓ Requires strong communication and problem-solving skills
- ✓ Work six days a week, emphasizing commitment
💡 Honest Take: This role is ideal for individuals passionate about customer service but requires a significant time commitment.
Pros
- ✓ Gain experience in customer service
- ✓ Work with a dynamic team in Johannesburg
- ✓ Develop strong interpersonal skills
- ✓ Opportunity for fast-paced work environment
Cons
- ✗ No option for remote work
- ✗ Requires working six days a week
- ✗ Limited age range for applicants
- ✗ Potentially high-stress environment
Best For: Ideal for individuals aged 18-30 who thrive in fast-paced, on-site roles.
Watch Out: Be prepared for a demanding schedule with no flexibility for remote work.
You'll be redirected to za.indeed.com
What Customers Say
Employees appreciate the teamwork environment but note the long hours and lack of remote options.
Expert Review
This role demands a high level of commitment, as successful candidates must work six days a week. The focus on customer interaction means that strong communication skills are essential. Candidates should also be adept at handling and resolving issues swiftly, which can be challenging in a busy environment.
The company's commitment to customer satisfaction means you'll need to maintain professionalism at all times. If you're looking for a job with clear expectations and the opportunity to develop your soft skills, this position can be rewarding.
However, the requirement for on-site work limits options for those seeking flexible arrangements. The age restriction might also exclude many capable individuals who do not fit within the 18-30 range. Check Lawson Direct Channel's official listing for more details on this position.
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