Regional Manager

Fidelity Services Group

Minimum Requirements: Grade A PSIRA registered and accredited Knowledge of Fleet management and CIT document control essential Formal management training with at least 5 years’ experience in CIT and cash processing industry Previous CIT and cash processing planning/scheduling experience would be an advantage Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential Experience in sales and marketing Experience of similar systems including vehicle tracking systems Ability to work without supervision, under pressure and meet strict deadlines Must have own transport Key Performance Areas: (not totally inclusive): Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met Doing budget planning for all CIT regions and ensuring that set targets are met Compiling monthly branch performance reports and ensuring submission thereof timeously Conducting quarterly evaluations on senior management at branch level Managing the ISO 9001/9002 quality management system Managing monthly operational statements Managing Daily operations in respect of cash deliveries and client pickups Branch audits/visits at all branches to ensure compliance to company policies and procedures Managing the ‘cash risk’ at branch and on road Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.) Drafting policies and procedures Efficient client services rendered per business area Managing growth and retention of clients in the cash in transit industry Ensuring CIT roll out is done and completed before service commences Firearm Control Monthly/ weekly Firearm return/ Inspection Scanning of firearm Firearm refreshers and competency training Client service/ Liaison Monthly meetings with clients Union meetings Vehicle Control Fleet management Maintenance Fuel Inspection Vehicle Reports/ Check sheets Weekly fuel Schedules Accident Reports Equipment Control / Maintenance Check Sheets / daily postings Site visits Equipment checks/ asset verifications Investigations Accident Theft of Cash IOD’s Incidents Depot robberies Claim file Accident Report Theft Report I.O.D Report Incident Report Investigate/ improve security Compile submits to insurers Administration Debtors/Creditors Billing Dues Stationary/ CIT consumables Obtaining Order numbers (Repairs, etc) Filing Miscellaneous Queries Payroll, HR and IR. Maintain close relationship with client. Sending cash requests to Branches Ensuring Branches has enough cash for ATM loads Ensure Branches comply with set opening times Ensure guards at posted at various sites on time Maintaining close relationships with all the Banks Ensuring Variance reports are sent and resolved Ensuring Recons are sent Monthly Float checks Following up on incident reports Dealing with Cash Pro queries Other personality attributes: Ability to maintain confidentiality and handle office matters with utmost professionalism Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels Report writing skills Organising skills Assertiveness Initiative skills Time Management skills Core Competencies: Interpersonal skills Good admin skills Report writing skills Able to work under pressure Customer focused Team Player Reliability

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If you meet the qualifications, this role offers a solid opportunity for career advancement within a reputable company.

✓ Strong company reputation ✓ Focus on management and leadership ✓ Opportunity for branch visits and oversight

Regional Manager

Fidelity Services Group

Updated 6 days ago
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Polokwane Full–Time

If you meet the qualifications, this role offers a solid opportunity for career advancement within a reputable company.

About this role

The Regional Manager CIT position at Fidelity Services Group is a demanding role for experienced professionals in cash management, offering significant responsibilities and the chance to lead.

About the Company

Fidelity Services Group is a leading provider of cash-in-transit and security services in South Africa, renowned for its commitment to safety and reliability.

Key Highlights

  • Grade A PSIRA registration required
  • 5 years of CIT and cash processing experience
  • Management training essential
  • Proficiency in MS Office Suite
  • Experience with vehicle tracking systems

💡 Honest Take: This position demands a comprehensive skill set, making it suitable for experienced professionals in cash management.

Pros

  • Strong company reputation
  • Focus on management and leadership
  • Opportunity for branch visits and oversight
  • Diverse role involving fleet and document management

Cons

  • High pressure and strict deadlines
  • Requires own transport
  • Limited to experienced candidates only
  • Potential for extensive travel

Best For: This position is geared towards individuals with significant experience in cash processing and fleet management.

Watch Out: Candidates should be prepared for a fast-paced work environment with high expectations.

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What Customers Say

Employees highlight the fast-paced environment and strong company culture, though some note the pressures associated with the role.

Expert Review

The Regional Manager CIT role at Fidelity Services Group is not for the faint-hearted. Candidates must hold Grade A PSIRA registration and have at least five years of relevant experience in cash processing and CIT. This is a senior position that demands both leadership and technical skills, particularly in fleet management and document control.

Management training is essential, and familiarity with MS Office Suite is a must. While the role offers the chance for branch visits and oversight, it also comes with the pressure of meeting strict deadlines. The ability to work independently is critical, as this position is often self-directed.

Fidelity Services Group is known for its strong reputation in the security industry, which can be a significant selling point for applicants. However, the requirement for own transport and potential for extensive travel should be carefully considered before applying. This role is best suited for professionals who thrive under pressure and are looking for a challenging yet rewarding career path.

For more details, check the official listing on Indeed here.

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