Customer Service Advisor

HAYS

Manage bookings and provide customer support in a call centre environment, ensuring customer inquiries are handled efficiently.

Last checked on June 10, 2026. We may earn a commission when you click through.

The Customer Service Advisor position offers a solid salary and a chance to work in a vibrant team, ideal for entry-level candidates.

✓ Attractive salary for entry-level ✓ Hands-on experience with customer interactions ✓ Structured work environment

Customer Service Advisor

HAYS

Updated 1 day ago

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Belfast £27.5k

The Customer Service Advisor position offers a solid salary and a chance to work in a vibrant team, ideal for entry-level candidates.

About this role

Manage bookings and provide customer support in a call centre environment, ensuring customer inquiries are handled efficiently.

About the Company

HAYS is a leading recruitment agency specialising in placing skilled professionals across various sectors.

Key Highlights

✓ Competitive salary of £27,500 per year
✓ Opportunity to work in a dynamic call centre environment
✓ Engage directly with customers to resolve inquiries
✓ Gain valuable experience in customer service
✓ Full-time position with potential for growth

💡 Honest Take: This role is appealing for those looking to start a career in customer service, but may not suit those seeking remote work or flexibility.

Pros

✓ Attractive salary for entry-level
✓ Hands-on experience with customer interactions
✓ Structured work environment
✓ Potential for career advancement
✓ Supportive team atmosphere

Cons

✗ Not a remote position
✗ Call centre environment may be stressful
✗ Limited flexibility in working hours
✗ May require handling difficult customers
✗ Potential for repetitive tasks

Best For: Ideal for recent graduates or those seeking a stable job with a clear career path.

Watch Out: Be prepared for a busy call centre environment that may involve high call volumes and customer complaints.

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What Customers Say

Feedback from employees highlights the supportive team culture but notes challenges in managing high call volumes.

Expert Review

This role as a Customer Service Advisor at HAYS provides a competitive salary of £27,500 per year, ppealing for newcomers to the field. The position is based in Belfast and involves managing bookings and handling customer inquiries, which offers a great opportunity to develop essential skills.

In a call centre setting, candidates will face various customer interactions, which can be both rewarding and challenging. While the structured environment may suit many, it can also mean dealing with difficult customers and high-pressure situations, which might not be ideal for everyone.

Prospective applicants should consider the lack of flexibility, as this is not a remote position. Those who thrive in fast-paced environments and enjoy engaging with customers will likely find this role fulfilling. Additional information can be found on HAYS’ official page for further insights.

Overall, this position is a solid entry point into the customer service industry, particularly for those who value job security and clear progression paths.

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