Sales Associate
Cartier
Summary: You need luxury retail experience, a sales-driven background, exceptional customer service, strong communication skills, and fluency in English (additional languages a plus).You will enhance client experiences, build relationships, meet sales targets, manage CRM actions, support inventory and visual merchandising, and assist with administrative and special tasks.JOB MISSION In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique. Main Accountabilities Sales Achievements * Ensures a unique and exceptional client experience. * Adapts according to client(s) needs and motivations. * Strives to always improve and surprise the client(s). * Deals with ease during negotiations and objections. * Transmits the passion and values of the Maison. * Acts as the privileged contact for the client(s) in case of After Sales. * Meets individual and boutique targets, both quantitative and qualitative. Client Relationship & Portfolio Development * Cultivates strong client relationships and develops client loyalty. * Efficiently develops the client portfolio. * Execute targeted CRM actions. * Engage in client events and acts as an Ambassador of the Maison. Boutique Operations * Respects all brand and boutique policies and procedures. * Support with stock inventories. * Support with set up and breakdowns at opening and closing of the boutique. * Adhere with Visual Merchandising guidelines. * Assists with special projects when requested. * Undertake administrative tasks and stock room related tasks when it’s required Role Requirements * A proven track record of successful achievement within a luxury retail environment * A sale orientated and target driven background * Excellent customer service credentials * A strong communicator with empathy and good interpersonal competences * Result and action oriented with strong entrepreneurial mind-set * Fluent in English (additional languages are beneficial)Requirements: A proven track record of successful achievement within a luxury retail environmentA sale orientated and target driven backgroundExcellent customer service credentialsA strong communicator with empathy and good interpersonal competencesResult and action oriented with strong entrepreneurial mind-setFluent in English (additional languages are beneficial)Responsibilities: Ensures a unique and exceptional client experience.Adapts according to client(s) needs and motivations.Strives to always improve and surprise the client(s).Deals with ease during negotiations and objections.Transmits the passion and values of the Maison.Acts as the privileged contact for the client(s) in case of After Sales.Meets individual and boutique targets, both quantitative and qualitative.Cultivates strong client relationships and develops client loyalty.Efficiently develops the client portfolio.Execute targeted CRM actions.Engage in client events and acts as an Ambassador of the Maison.Respects all brand and boutique policies and procedures.Support with stock inventories.Support with set up and breakdowns at opening and closing of the boutique.Adhere with Visual Merchandising guidelines.Assists with special projects when requested.Undertake administrative tasks and stock room related tasks when it’s required.
Last checked on June 4, 2026. We may earn a commission when you click through.
About this role
Summary: You need luxury retail experience, a sales-driven background, exceptional customer service, strong communication skills, and fluency in English (additional languages a plus).You will enhance client experiences, build relationships, meet sales targets, manage CRM actions, support inventory and visual merchandising, and assist with administrative and special tasks.JOB MISSION
In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique.
Main Accountabilities
Sales Achievements
* Ensures a unique and exceptional client experience. * Adapts according to client(s) needs and motivations. * Strives to always improve and surprise the client(s). * Deals with ease during negotiations and objections. * Transmits the passion and values of the Maison. * Acts as the privileged contact for the client(s) in case of After Sales. * Meets individual and boutique targets, both quantitative and qualitative.
Client Relationship & Portfolio Development
* Cultivates strong client relationships and develops client loyalty. * Efficiently develops the client portfolio. * Execute targeted CRM actions. * Engage in client events and acts as an Ambassador of the Maison.
Boutique Operations
* Respects all brand and boutique policies and procedures. * Support with stock inventories. * Support with set up and breakdowns at opening and closing of the boutique. * Adhere with Visual Merchandising guidelines. * Assists with special projects when requested. * Undertake administrative tasks and stock room related tasks when it’s required
Role Requirements
* A proven track record of successful achievement within a luxury retail environment * A sale orientated and target driven background * Excellent customer service credentials * A strong communicator with empathy and good interpersonal competences * Result and action oriented with strong entrepreneurial mind-set * Fluent in English (additional languages are beneficial)Requirements: A proven track record of successful achievement within a luxury retail environmentA sale orientated and target driven backgroundExcellent customer service credentialsA strong communicator with empathy and good interpersonal competencesResult and action oriented with strong entrepreneurial mind-setFluent in English (additional languages are beneficial)Responsibilities: Ensures a unique and exceptional client experience.Adapts according to client(s) needs and motivations.Strives to always improve and surprise the client(s).Deals with ease during negotiations and objections.Transmits the passion and values of the Maison.Acts as the privileged contact for the client(s) in case of After Sales.Meets individual and boutique targets, both quantitative and qualitative.Cultivates strong client relationships and develops client loyalty.Efficiently develops the client portfolio.Execute targeted CRM actions.Engage in client events and acts as an Ambassador of the Maison.Respects all brand and boutique policies and procedures.Support with stock inventories.Support with set up and breakdowns at opening and closing of the boutique.Adhere with Visual Merchandising guidelines.Assists with special projects when requested.Undertake administrative tasks and stock room related tasks when it’s required.
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