Customer Service Advisor

Galaxy Outsourcing

This role is perfect for cat lovers looking to merge their passion with a rewarding career in customer service.

Last checked on May 14, 2026. We may earn a commission when you click through.

For passionate cat enthusiasts seeking a career in customer service, this position provides substantial perks; however, it also demands high engagement.

✓ Attractive salary and bonus structure ✓ Generous leave policies ✓ Focus on personal and professional development

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Advisor

Galaxy Outsourcing

Updated 3 months ago

Apply now →

You'll be redirected to za.indeed.com

South Africa Remote R133–R167 Full–Time

For passionate cat enthusiasts seeking a career in customer service, this position provides substantial perks; however, it also demands high engagement.

About this role

This role is perfect for cat lovers looking to merge their passion with a rewarding career in customer service.

About the Company

Galaxy Outsourcing is a dynamic company dedicated to premium pet food, ensuring high-quality nutrition for cats.

Key Highlights

✓ R13,300/month after probation with performance bonuses
✓ 27 days paid leave, including your birthday off
✓ R16,000 annual personal development budget
✓ Remote work flexibility
✓ 10 days family responsibility leave annually

💡 Honest Take: This role offers a compelling salary and benefits for cat lovers, but the workload may be demanding given the intensity of customer expectations.

Pros

✓ Attractive salary and bonus structure
✓ Generous leave policies
✓ Focus on personal and professional development
✓ Remote work option
✓ Supportive work culture for pet lovers

Cons

✗ High expectations from customers
✗ Potentially stressful environment
✗ Limited experience level may not suit everyone
✗ Rapid pace of work
✗ Not ideal for those uninterested in pets

Best For: This role is ideal for entry-level candidates eager to grow in customer service while sharing their love for pets.

Watch Out: Expect to handle intense customer queries, which may not be suitable for those seeking a low-pressure job.

Apply for this position →

You'll be redirected to za.indeed.com

What Customers Say

Employees appreciate the pay and benefits, though some find the workload intense.

Expert Review

The Customer Service Advisor position at Galaxy Outsourcing is tailored for cat enthusiasts ready to engage deeply with pet owners. With a starting salary of R13,300 per month, plus potential performance bonuses up to R3,400, it stands out in the job market.

Employees can enjoy 27 days of paid leave, including their birthday, and a R16,000 annual budget for personal development. This focus on growth is commendable, reflecting the company's investment in staff.

However, the role demands a strong commitment as you'll be the voice of a premium brand with customers who are often very particular about their pets' needs. This might be challenging for those who are not prepared for such high expectations.

Remote work is a significant advantage, allowing flexibility while catering to a dedicated customer base. Those who thrive in a lively environment and are passionate about pets will find this opportunity fulfilling.

For more details, refer to Galaxy Outsourcing's job listing.