Customer Service Advisor
Appcast
Join the Merthyr Sales Team to engage with customers over the phone, building relationships and matching them with the right EE products and services.
Last checked on May 23, 2026. We may earn a commission when you click through.
Ideal for individuals passionate about customer service and technology, providing a hands-on approach to sales.
Customer Service Advisor
Appcast
Updated 3 months agoYou'll be redirected to uk.talent.com
Ideal for individuals passionate about customer service and technology, providing a hands-on approach to sales.
About this role
Join the Merthyr Sales Team to engage with customers over the phone, building relationships and matching them with the right EE products and services.
About the Company
Appcast is a recruitment platform dedicated to connecting candidates with job opportunities across various sectors.
Key Highlights
- ✓ Engage directly with customers to understand their needs
- ✓ Promote a range of EE products and services
- ✓ Build lasting customer relationships
- ✓ Work in a dynamic team environment
💡 Honest Take: This role suits those who thrive in a customer-focused environment but may not appeal to candidates seeking remote work options.
Pros
- ✓ Direct interaction with customers
- ✓ Opportunity to work with cutting-edge technology
- ✓ Supportive team environment
Cons
- ✗ Not a remote position
- ✗ May involve high call volumes
- ✗ Sales targets may add pressure
Best For: Ideal for enthusiastic communicators who want to help customers navigate mobile tech and services.
Watch Out: Be prepared for a fast-paced environment with potential sales targets that could be challenging.
You'll be redirected to uk.talent.com
What Customers Say
Employees appreciate the supportive team culture but note the pressure from sales targets.
Expert Review
The Customer Service Advisor role in Merthyr Tydfil offers an engaging opportunity for those who enjoy interacting with customers. Candidates will primarily communicate over the phone, making it essential to have strong communication skills. The role involves understanding customer needs and promoting suitable EE products, which can range from mobile devices to smart home solutions.
Expect a lively work atmosphere where teamwork is vital. While the position is rewarding, it requires resilience, especially during peak call times. Individuals looking for flexible remote work options should note that this position is office-based.
The role's success hinges on the ability to build rapport quickly with customers, turning inquiries into sales. Those who thrive under pressure and meet sales targets will find this role fulfilling. For more details, visit Appcast's official page at [URL].
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