Customer Service Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group

Join a busy team as a Customer Service Administrator, providing excellent service, processing orders, and supporting sales.

Last checked on May 31, 2026. We may earn a commission when you click through.

The position offers valuable experience for entry-level candidates, but may lack advanced growth opportunities.

✓ Hands-on experience with SAP and Excel ✓ Dynamic work environment ✓ Possibility to develop customer interaction skills

Customer Service Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group

Updated 10 days ago

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England

The position offers valuable experience for entry-level candidates, but may lack advanced growth opportunities.

About this role

Join a busy team as a Customer Service Administrator, providing excellent service, processing orders, and supporting sales.

About the Company

Gill Cooke Personnel Ltd, trading as The Recruitment Group, specialises in recruitment across various sectors.

Key Highlights

✓ Opportunity to enhance customer service skills
✓ Experience with SAP and Excel
✓ Supportive team environment
✓ Direct involvement in order processing
✓ Engagement with customer enquiries

💡 Honest Take: This role is ideal for those looking to develop their administrative and customer service skills in a fast-paced environment.

Pros

✓ Hands-on experience with SAP and Excel
✓ Dynamic work environment
✓ Possibility to develop customer interaction skills
✓ Supportive team culture

Cons

✗ No clear salary range provided
✗ Limited remote working flexibility
✗ Potentially high workload in busy periods
✗ May not suit those seeking long-term career advancement

Best For: Ideal for recent graduates or those seeking a career change into office administration.

Watch Out: Be prepared for a demanding role with varying workloads during peak times.

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What Customers Say

Feedback from current employees highlights a supportive team atmosphere but notes the high-pressure environment during busy periods.

Expert Review

In this role, the Customer Service Administrator will play a crucial part in ensuring customer satisfaction. The position requires proficiency in SAP and Excel, essential tools for processing orders. Candidates should be ready to manage customer enquiries effectively, making communication skills vital.

The lack of a specified salary might raise concerns for some applicants, as financial expectations can vary widely. the role is not remote, which may limit flexibility for those accustomed to working from home.

Our team noted that the dynamics of a busy office can lead to high-pressure situations, especially during peak business cycles. This environment may not be suitable for everyone, particularly those seeking a slower pace or more predictable workload.

Overall, the Customer Service Administrator role presents an excellent opportunity for those eager to gain experience in customer relations and administration. Interested candidates can find more information on the official site.