Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: To ensure collections, deliveries, exports and quality are controlled and maintained according to the Marken standards Main Duties and Responsibilities 1. deal directly with customers either by telephone, electronically or face to face 2. respond promptly to customer inquiries 3. handle and resolve customer complaints 4. obtain and evaluate all relevant information to handle product and service inquiries 5. provide pricing and delivery information 6. perform customer verifications 7. set up new customer accounts 8. process orders, forms, applications and requests 9. organize workflow to meet customer timeframes 10. direct requests and unresolved issues to the designated resource 11. manage customers' accounts 12. keep records of customer interactions and transactions 13. record details of inquiries, comments and complaints 14. record details of actions taken 15. prepare and distribute customer activity reports 16. maintain customer databases 17. Managing administration 18. communicate and coordinate with internal departments 19. follow up on customer interactions 20. provide feedback on the efficiency of the customer service process 21. Imports/exports control of daily shipments 22. Weekly rotation of warehouse shifts and tender to airlines 23. Checking of warehouse stock, credo packing and all operational/logistical duties as Employee Type: Fixed Term (Fixed Term) UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS offers a solid opportunity for those seeking growth in a reputable company, but the fixed-term nature may be a downside for some.