Call Center Representative

SPECTRUM

After completion of training, must be flexible to work a schedule of 1:00pm-10pm with two weekdays days off. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life

Last checked on June 8, 2026. We may earn a commission when you click through.

If you're looking for a starting role in customer service with a reputable company, this could be a good fit.

✓ Competitive starting pay ✓ Strong benefits package ✓ Career advancement opportunities

Call Center Representative

SPECTRUM

Updated 3 days ago

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Queens

If you're looking for a starting role in customer service with a reputable company, this could be a good fit.

About the Company

SPECTRUM is a leading provider in telecommunications, known for its customer service and innovative solutions.

Key Highlights

✓ Starting pay of $20 per hour
✓ Comprehensive benefits package
✓ Flexible schedule with two weekdays off
✓ Opportunities for career advancement
✓ Training provided for all new hires

💡 Honest Take: This position offers a solid starting salary but requires flexibility for evening hours, which may not suit everyone.

Pros

✓ Competitive starting pay
✓ Strong benefits package
✓ Career advancement opportunities
✓ Training support for new employees

Cons

✗ Evening shifts may not appeal to all candidates
✗ Limited flexibility outside of scheduled hours
✗ Customer service roles can be demanding

Best For: Ideal for those who can work evenings and appreciate a structured training program.

Watch Out: Be prepared for the demands of customer service, especially during peak hours.

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What Customers Say

Employees appreciate the training and benefits but note the demanding nature of the work.

Expert Review

This role at SPECTRUM offers a starting pay of $20 per hour, which is competitive for entry-level positions in customer service. The company emphasizes work-life balance by providing two weekdays off, but the required schedule from 1:00 PM to 10:00 PM may be a drawback for some applicants. Training is comprehensive, ensuring all new hires are equipped to handle customer inquiries effectively.

Additionally, the benefits package is noteworthy, offering support across various aspects of employee well-being. This can be particularly attractive for those looking for stability in their employment. However, the nature of the work can be demanding, with expectations to meet performance metrics, which may not suit everyone.

In terms of career growth, SPECTRUM has a history of promoting from within, meaning dedicated employees can find opportunities to advance. Prospective applicants should consider their ability to work flexible hours, as this is crucial for success in this role. For more details, visit SPECTRUM's listing on Talent.com.