Customer Service Specialist

ROCKWOOL Group

Join ROCKWOOL Group as a Customer Service Specialist on a one-year contract, focusing on order processing, delivery planning, invoicing, and customer complaints.

Last checked on September 18, 2026. We may earn a commission when you click through.

✓ Opportunity to work with a reputable company ✓ Gain experience in a diverse set of responsibilities ✓ Located in a vibrant business area

Customer Service Specialist

ROCKWOOL Group

Updated 16 hours ago

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Subang Jaya Contract

This position is a those seeking to build a career in customer service within a well-respected company. However, the contract status may deter candidates looking for long-term stability.

About this role

Join ROCKWOOL Group as a Customer Service Specialist on a one-year contract, focusing on order processing, delivery planning, invoicing, and customer complaints.

About the Company

ROCKWOOL Group is a leading manufacturer of stone wool insulation and related products, committed to sustainability and innovation.

Key Highlights

✓ One-year contract role with potential for permanence
✓ Involves key areas like order processing and production planning
✓ Located in Subang Jaya, a hub for logistics and business
✓ Opportunity to enhance customer relations skills

💡 Honest Take: While the role offers a chance to develop vital customer service skills, the contract nature could mean less job security. The workload may also be demanding, especially during peak times.

Pros

✓ Opportunity to work with a reputable company
✓ Gain experience in a diverse set of responsibilities
✓ Located in a vibrant business area

Cons

✗ Contract role offers limited job security
✗ Possibly high workload during peak seasons
✗ Salary not disclosed

Best For: Recent graduates or professionals who want to enhance their skills in a dynamic work environment.

Watch Out: The contract nature of this role may lead to uncertainty about future employment after the year ends.

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Expert Review

The role of Customer Service Specialist at ROCKWOOL Group provides gain hands-on experience in a fast-paced environment. Responsibilities include processing orders and managing customer complaints, which can be challenging yet rewarding. Our team found that the position allows for skill development, particularly in communication and logistics.

However, the contract status may not appeal to those seeking long-term careers. Candidates should be prepared for a potentially heavy workload, especially during busy periods. It's your ability to handle high-pressure situations, as this position demands proficiency in customer interaction and problem-solving.

the absence of disclosed salary information might be a concern for some applicants. Overall, build a foundation in customer service while working with a strong brand, this role could be a good . For more details, check out the official listing on Talent.com.