[Call Center / Clerical / Remote] - Anywhere in U.S. Salary: $25 - $32-hr DOE + 5% Bonus Eligibility Benefits: Health-Dental-Vision / 401(k) with 4.5% match / Paid time off and holidays As a Customer Service Rep, you will: Assist customers with inquiries, complaints, and requests via phone, email, and chat; Provide timely and accurate information about Schuman Cheese products, services, and policies; Resolve customer issues and escalate as needed to ensure customer satisfaction; Process orders, returns, and refunds in a timely manner; Maintain customer records and update information as needed; Collaborate with other departments to address customer needs and improve processes; Contribute to a positive and professional work environment. Hiring Immediately