Team Leader, Member Services

Administrative Review Tribunal

This role involves reallocating resources to meet member needs while supervising the efficient use of services, with support for work-life balance and flexible arrangements.

Last checked on June 12, 2026. We may earn a commission when you click through.

for experienced leaders in member services, especially those valuing flexibility in their work arrangements.

✓ Flexibility in work location ✓ Focus on work-life balance ✓ Dynamic and impactful role

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Team Leader, Member Services

Administrative Review Tribunal

Updated 1 month ago

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Hobart

for experienced leaders in member services, especially those valuing flexibility in their work arrangements.

About this role

This role involves reallocating resources to meet member needs while supervising the efficient use of services, with support for work-life balance and flexible arrangements.

About the Company

The Administrative Review Tribunal provides independent review of administrative decisions in Australia, ensuring fairness and transparency.

Key Highlights

✓ Support for work-life balance and flexible arrangements
✓ Opportunity for remote work based on operational needs
✓ Supervise efficient utilisation of member services
✓ Dynamic role addressing member needs and caseload priorities

💡 Honest Take: This position is ideal for those seeking flexibility in their work environment but may require adaptability to changing member needs.

Pros

✓ Flexibility in work location
✓ Focus on work-life balance
✓ Dynamic and impactful role

Cons

✗ May require quick adjustment to member needs
✗ Supervision demands can be challenging
✗ Not fully remote; hybrid model based on needs

Best For: This role suits those who thrive in dynamic settings and are comfortable managing resources effectively.

Watch Out: Candidates should be prepared for a role that can shift based on operational needs and member priorities.

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What Customers Say

Employees appreciate the flexibility and work-life balance, though some note the challenges of adapting to member demands.

Expert Review

The Team Leader, Member Services position at the Administrative Review Tribunal offers a unique chance to lead a pivotal service team. With a hybrid work model, candidates can expect support for remote work, contingent on operational needs. This flexibility is a major attraction for professionals looking for a balance between personal life and career.

In this role, you'll be tasked with reallocating resources in response to absences and prioritising caseloads. It requires strong leadership skills and the ability to adapt quickly to changing member needs. While it offers an impactful opportunity, the demands of supervision can be challenging, making it crucial for applicants to have experience in similar environments.

Overall, this position is well-suited for those who value flexibility and have a passion for improving member services. The Administrative Review Tribunal’s commitment to fairness and transparency adds to the appeal, worthwhile consideration for seasoned professionals. For more details, visit their official listing here.