Bilingual Mortgage Servicing Customer Service Representative

Leidos

Join Leidos as a Bilingual Mortgage Servicing Customer Service Representative, assisting callers with FHA guidelines and providing top-notch support.

Last checked on June 15, 2026. We may earn a commission when you click through.

If you're looking to leverage your bilingual skills in a meaningful way, this role could be a great fit.

✓ Bilingual opportunities enhance career prospects ✓ Engaging role with a focus on customer service ✓ Supportive team environment

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Bilingual Mortgage Servicing Customer Service Representative

Leidos

Updated 1 month ago

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Albuquerque

If you're looking to leverage your bilingual skills in a meaningful way, this role could be a great fit.

About this role

Join Leidos as a Bilingual Mortgage Servicing Customer Service Representative, assisting callers with FHA guidelines and providing top-notch support.

About the Company

Leidos is a leading technology and engineering company, supporting various sectors including government and housing.

Key Highlights

✓ Bilingual support for diverse customer inquiries
✓ Focus on FHA guidelines and mortgage servicing
✓ Work in a supportive team environment
✓ Opportunity to help improve housing services
✓ Located in Albuquerque, NM

💡 Honest Take: This position is ideal for those fluent in Spanish and seeking a stable job in customer service within the mortgage sector.

Pros

✓ Bilingual opportunities enhance career prospects
✓ Engaging role with a focus on customer service
✓ Supportive team environment
✓ Direct impact on housing services

Cons

✗ Limited remote work options
✗ Customer service roles can be demanding
✗ Requires knowledge of specific FHA guidelines

Best For: Ideal for those who enjoy helping others and have a strong understanding of mortgage processes.

Watch Out: Be prepared for a fast-paced environment that may require extensive knowledge of FHA guidelines.

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What Customers Say

Workers appreciate the supportive environment but note the demands of customer service roles.

Expert Review

Our team evaluated the role of Bilingual Mortgage Servicing Customer Service Representative at Leidos. This position emphasizes customer service excellence, focusing on assisting clients with FHA guidelines. For bilingual individuals, particularly those fluent in Spanish, this role opens doors to a dynamic career in the mortgage servicing industry.

One of the key selling points is the opportunity to make a direct impact on housing services. Employees will engage with a diverse clientele, providing essential support that can significantly affect customer experiences. However, the role is not without its challenges, as customer service positions can be demanding, requiring patience and resilience.

While this job is located in Albuquerque, NM, it does not offer remote work options, which could limit flexibility for some applicants. Those interested should be prepared for the fast-paced nature of the position and the need to familiarize themselves with specific FHA guidelines. According to Leidos' job posting, this is a chance to join a supportive team and contribute positively to the mortgage servicing sector.