Customer Advisor
Touchstone
This fixed-term Customer Advisor role offers hybrid working after an initial training period, focusing on creating safe communities for customers and colleagues.
Last checked on July 11, 2026. We may earn a commission when you click through.
The Customer Advisor position at Touchstone offers a supportive and flexible work environment, appealing to those passionate about community welfare.
The Customer Advisor position at Touchstone offers a supportive and flexible work environment, appealing to those passionate about community welfare.
About this role
This fixed-term Customer Advisor role offers hybrid working after an initial training period, focusing on creating safe communities for customers and colleagues.
About the Company
Touchstone is dedicated to providing support and safeguarding for vulnerable individuals in the community.
Key Highlights
- ✓ Hybrid working model (3 days at home)
- ✓ Initial training period of 2-4 weeks
- ✓ Focus on safeguarding children and vulnerable adults
- ✓ Supportive work environment
💡 Honest Take: This role is ideal for those looking for flexibility but may require commitment to safeguarding practices.
Pros
- ✓ Flexible hybrid working arrangement
- ✓ Training provided for new employees
- ✓ Focus on community safety
- ✓ Supportive company culture
Cons
- ✗ Fixed-term contract may not appeal to everyone
- ✗ Potential emotional strain from safeguarding responsibilities
- ✗ Salary details not disclosed
Best For: This position is for those who are passionate about helping others and are comfortable working in a safeguarding context.
Watch Out: The fixed-term nature of the role might not provide long-term job security.
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What Customers Say
Feedback from employees highlights the supportive culture and flexibility, though some express concerns about the emotional demands of the role.
Expert Review
This Customer Advisor role at Touchstone provides engage in community safeguarding. The hybrid working model allows for flexibility, with three days at home after a comprehensive training period of 2-4 weeks.
While this role is rewarding, it's essential to consider the emotional demands of safeguarding vulnerable individuals. Those not comfortable with such responsibilities may find this position challenging. The lack of disclosed salary details could also be a concern for potential applicants.
For those who thrive in a supportive environment and are passionate about making a difference, this role is a fitting choice. Touchstone's commitment to community welfare reflects a work culture prioritising safety and support, ppealing for like-minded individuals. More information can be found on their official page.
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