Inside Sales Customer Service Representative

Sunsource

This role involves maintaining accounts and ensuring customer satisfaction through daily activities and conflict resolution.

Last checked on June 8, 2026. We may earn a commission when you click through.

The Inside Sales/Customer Service Representative role at Sunsource offers a solid opportunity for those looking to build a career in customer relations.

✓ Direct customer interaction ✓ Opportunity to resolve issues and improve service ✓ Stable work environment in Chicago

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Inside Sales Customer Service Representative

Sunsource

Updated 1 month ago

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Chicago

The Inside Sales/Customer Service Representative role at Sunsource offers a solid opportunity for those looking to build a career in customer relations.

About this role

This role involves maintaining accounts and ensuring customer satisfaction through daily activities and conflict resolution.

About the Company

Sunsource is a provider focused on delivering quality service and solutions in the retail sales sector.

Key Highlights

✓ Focus on customer satisfaction and account management
✓ Opportunity to resolve conflicts and enhance customer relationships
✓ Position based in Chicago with in-office responsibilities

💡 Honest Take: This position is ideal for individuals who enjoy direct interaction with customers and can handle conflict effectively.

Pros

✓ Direct customer interaction
✓ Opportunity to resolve issues and improve service
✓ Stable work environment in Chicago

Cons

✗ Not a remote position
✗ Potentially high-pressure situation dealing with conflicts
✗ Limited salary information available

Best For: Ideal for candidates with strong communication skills and a passion for helping customers.

Watch Out: Be prepared for a challenging role that requires quick thinking and effective conflict resolution.

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Expert Review

For those looking to establish a career in customer service, the Inside Sales/Customer Service Representative position at Sunsource is a great fit. This role focuses on maintaining customer accounts and ensuring satisfaction, which is crucial in today's competitive retail environment. The job requires strong communication skills and the ability to handle conflicts, making it perfect for those who excel under pressure.

Working in Chicago, this position does not offer remote options, which may limit flexibility for some candidates. The company emphasizes a hands-on approach to customer service, enjoy direct engagement. However, the lack of salary details may raise questions for prospective applicants.

According to Sunsource's page, the focus is on building lasting customer relationships, which can be rewarding for those dedicated to service excellence. Candidates should be prepared for a fast-paced work setting where their efforts directly impact customer satisfaction and company success.