Senior Five9 CCaaS Administrator

Aviva plc

Aviva is seeking a Senior Five9 CCaaS Administrator with expertise in enterprise telephony and cloud contact centre technologies to lead their Five9 Contact Center.

Last checked on September 28, 2026. We may earn a commission when you click through.

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✓ Work with advanced cloud technologies ✓ Opportunity to lead within a major firm ✓ Full-time employment with a reputable company

Senior Five9 CCaaS Administrator

Aviva plc

Updated 4 hours ago
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Markham

This role is ideal for seasoned professionals in cloud contact centre management, but the absence of salary transparency may deter some applicants. Strong candidates should consider the potential for growth.

About this role

Aviva is seeking a Senior Five9 CCaaS Administrator with expertise in enterprise telephony and cloud contact centre technologies to lead their Five9 Contact Center.

About the Company

Aviva plc is a leading insurance company providing a wide range of products and services to customers worldwide.

Key Highlights

  • ✓ Deep expertise in Five9 and cloud contact centre technologies
  • ✓ Senior administrator and subject matter expert for Aviva's contact center
  • ✓ Full-time opportunity in a reputable company

💡 Honest Take: While the position offers a chance to work with technologies, the lack of disclosed salary could be a red flag for potential candidates. Expect a competitive but potentially opaque hiring process.

Pros

  • ✓ Work with advanced cloud technologies
  • ✓ Opportunity to lead within a major firm
  • ✓ Full-time employment with a reputable company

Cons

  • ✗ No salary range disclosed
  • ✗ Limited remote work flexibility
  • ✗ High expectations for senior-level expertise

Best For: Tech-savvy professionals with a background in enterprise telephony and cloud solutions seeking new challenges.

Watch Out: The lack of salary information may indicate a competitive hiring process or potential discrepancies in compensation expectations.

Apply for this position →

You'll be redirected to ca.talent.com

Expert Review

This listing for a Senior Five9 CCaaS Administrator at Aviva represents a unique opportunity for individuals skilled in cloud contact centre technologies. Our editorial team notes that the role emphasizes senior-level expertise, making it critical for candidates to have a strong background in enterprise telephony. Candidates should be aware that the absence of salary disclosure could suggest a wider range of compensation possibilities.

This might lead to negotiations that could be difficult if expectations are not aligned. while the role is located in Markham, Ontario, the remote work policy is not specified. This could limit flexibility for those seeking a hybrid work environment.

Overall, it's a chance to join a reputable company, but potential applicants should be prepared for a thorough interview process.

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