Technical Support Engineer

ORO Labs

Join ORO Labs as a Technical Support Engineer with 5-8 years of experience, working full-time during US hours to enhance the procurement experience.

Last checked on June 13, 2026. We may earn a commission when you click through.

A strong opportunity for those with the right experience, but expect a demanding schedule aligned with US hours.

✓ Innovative company culture ✓ Chance to work with experienced leaders ✓ Focus on user-centered design

Technical Support Engineer

ORO Labs

Updated 4 days ago

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in Full Time

A strong opportunity for those with the right experience, but expect a demanding schedule aligned with US hours.

About this role

Join ORO Labs as a Technical Support Engineer with 5-8 years of experience, working full-time during US hours to enhance the procurement experience.

About the Company

Founded in 2020 by former SAP Ariba leaders, ORO Labs focuses on humanizing the procurement process through innovative solutions.

Key Highlights

✓ Full-time position during US hours
✓ 5-8 years of experience required
✓ Focus on enhancing user experience
✓ Work with a growing tech company
✓ Opportunity to contribute to innovative projects

💡 Honest Take: This role is ideal for experienced professionals seeking to make a meaningful impact in procurement technology.

Pros

✓ Innovative company culture
✓ Chance to work with experienced leaders
✓ Focus on user-centered design
✓ Possibility for career growth

Cons

✗ Requires alignment with US time zones
✗ Competitive applicant pool
✗ Limited salary information available
✗ Potentially high workload

Best For: Ideal for candidates who thrive in fast-paced settings and value collaboration in a growing company.

Watch Out: Be prepared for a challenging work schedule that may impact work-life balance.

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What Customers Say

Feedback from employees highlights a supportive environment but also notes the challenges of working US hours.

Expert Review

We found ORO Labs to be an exciting place for seasoned Technical Support Engineers. The company is spearheading changes in the procurement industry, aiming to simplify and humanize the process. With a strong foundation laid by its founders, there's a lot of potential for growth within the organization.

The role demands 5-8 years of experience, which implies that the company is looking for candidates who can hit the ground running. Working US hours might be a drawback for some, as it challenges the traditional work-life balance, especially for those in India. However, for those willing to adapt, it presents engage with international clients.

While salary details are not specified, the opportunity to be part of a forward-thinking company like ORO Labs could outweigh the unknowns. Candidates should consider their own work preferences and whether they align with the company's expectations before applying. Overall, this position offers a chance to contribute to transformative projects in a vital industry.

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