Customer Services Representatives

Lawson Direct Channel

The Customer Services Representatives role is a solid opportunity for young professionals in Johannesburg looking to kickstart their careers in customer service.

Last checked on June 9, 2026. We may earn a commission when you click through.

While the job offers valuable experience, the six-day work week may not appeal to everyone.

✓ Opportunity to gain experience in customer service ✓ Work in a dynamic team environment ✓ Engage directly with customers daily

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Customer Services Representatives

Lawson Direct Channel

Updated 2 months ago

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Johannesburg Remote Full–Time

While the job offers valuable experience, the six-day work week may not appeal to everyone.

About this role

The Customer Services Representatives role is a solid opportunity for young professionals in Johannesburg looking to kickstart their careers in customer service.

About the Company

Lawson Direct Channel is a customer service company focused on delivering high-quality support to its clients.

Key Highlights

✓ Full-time position with a focus on customer satisfaction
✓ No remote work available, must work on-site
✓ Ideal for young professionals aged 18-30
✓ Requirements include Matric and strong communication skills

💡 Honest Take: This role is best suited for those looking to start their careers in customer service, with a strong emphasis on interpersonal skills.

Pros

✓ Opportunity to gain experience in customer service
✓ Work in a dynamic team environment
✓ Engage directly with customers daily

Cons

✗ No remote work option available
✗ Requires six-day work week
✗ Age limit may exclude some applicants

Best For: It's targeted at those aged 18-30 who are passionate about helping others and thrive in fast-paced environments.

Watch Out: Be prepared for a demanding schedule, as the requirement to work six days a week can be challenging.

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What Customers Say

Employees appreciate the teamwork and experience gained but express concerns about the demanding work schedule.

Expert Review

The Customer Services Representative role at Lawson Direct Channel focuses on providing exceptional customer support in Johannesburg. With no remote work options, candidates must be ready to commit to an on-site position. This could be a great fit for individuals aged 18-30 seeking entry-level experience.

Successful applicants will need to demonstrate excellent communication and problem-solving skills, as they will be dealing with customer inquiries directly. This role offers a chance to develop valuable skills in customer service but comes with the commitment of working six days a week.

While this position can provide quick entry into the customer service field, it may not suit everyone due to its demanding schedule. According to the job listing, successful candidates must have passed Matric, ensuring a basic level of educational achievement. Overall, Lawson Direct Channel offers a solid starting point for those looking to break into the industry.