Retail Sales Associate

DXL Group

Join DXL Group as a Retail Sales Associate, Key Holder, focusing on building long-term guest relationships and providing exceptional customer service.

Last checked on September 15, 2026. We may earn a commission when you click through.

✓ Supportive company culture ✓ Clear paths for career advancement ✓ Flexible hours with early closing times

Retail Sales Associate

DXL Group

Updated 2 hours ago

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You'll be redirected to careers.dxl.com

Memphis Part-Time

This position is ideal for individuals passionate about customer service and seeking growth in a supportive retail environment. However, be prepared for the challenges of a busy store atmosphere.

About this role

Join DXL Group as a Retail Sales Associate, Key Holder, focusing on building long-term guest relationships and providing exceptional customer service.

About the Company

DXL Group is the largest specialty retailer of men's Big + Tall apparel, dedicated to enhancing the shopping experience for its customers.

Key Highlights

✓ Opportunity for career advancement and promotions from within
✓ Work in free-standing stores, not in malls, with a 7 PM closing time
✓ Quarterly bonus eligibility for the entire team
✓ Focus on building long-term customer relationships
✓ Coaching team members to achieve their goals in a fast-paced environment

💡 Honest Take: While DXL emphasizes a positive work culture, the fast-paced environment can be overwhelming for new hires. The promise of coaching and support may not always translate into reality, especially during peak hours.

Pros

✓ Supportive company culture
✓ Clear paths for career advancement
✓ Flexible hours with early closing times
✓ Bonus opportunities

Cons

✗ Fast-paced environment can be stressful
✗ Customer service focus may lead to challenging interactions
✗ Limited salary transparency

Best For: Individuals who enjoy interacting with customers and have experience in retail, particularly those looking for part-time work with potential advancement.

Watch Out: The role may involve challenging customer interactions, which can be stressful during peak shopping times.

Apply for this position →

You'll be redirected to careers.dxl.com

Expert Review

The Retail Sales Associate, Key Holder position at DXL Group offers a unique opportunity for individuals looking to advance in the retail sector. With a commitment to developing talent internally, employees can expect pathways to promotions. The store's early closing time of 7 PM is a significant perk for those seeking work-life balance.

However, the fast-paced nature of the job can be challenging, especially during busy shopping periods. New hires may find themselves overwhelmed as they adapt to the pace and customer demands. Although team support is emphasized, real experiences may vary, leading to potential stress.

while the company offers quarterly bonuses, specific salary details are not disclosed, making it hard to gauge overall compensation. Interested candidates should visit the DXL Group's careers page for more information on the role and application process.