Customer Service Representative

Teleperformance

Join Teleperformance as a Customer Service Representative, focusing on delivering exceptional service and promoting products while addressing customer queries.

Last checked on June 16, 2026. We may earn a commission when you click through.

While it offers good entry-level experience, make sure you're comfortable with the strict compliance requirements.

✓ Comprehensive training provided ✓ Dynamic work environment ✓ Opportunities for advancement

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Customer Service Representative

Teleperformance

Updated 2 months ago

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Gqeberha Full-Time

While it offers good entry-level experience, make sure you're comfortable with the strict compliance requirements.

About this role

Join Teleperformance as a Customer Service Representative, focusing on delivering exceptional service and promoting products while addressing customer queries.

About the Company

Teleperformance is a leading global provider of customer experience management, primarily serving the BFSI sector.

Key Highlights

✓ Full-time position in Gqeberha
✓ Focus on providing outstanding customer service
✓ Opportunity to promote products and services
✓ Compliance with service level agreements
✓ Entry-level role suitable for high school graduates

💡 Honest Take: This role is ideal for those looking to start a career in customer service, but be aware of the credit and criminal record checks involved.

Pros

✓ Comprehensive training provided
✓ Dynamic work environment
✓ Opportunities for advancement
✓ Supportive team culture
✓ Flexible working hours

Cons

✗ Credit score checks required
✗ Potentially stressful customer interactions
✗ Fixed hours with limited remote options
✗ Entry-level pay may be lower than expected
✗ High performance expectations

Best For: Ideal for high school graduates or individuals seeking a stable job with a reputable company.

Watch Out: Prepare for a thorough compliance check, as credit scores and background checks are mandatory for employment.

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What Customers Say

Employees appreciate the training and support but cite compliance checks and fixed hours as challenges in the role.

Expert Review

Taking on the role of Customer Service Representative at Teleperformance offers a solid pathway into the customer service industry. With a focus on compliance, candidates must be prepared to meet credit score and criminal record requirements, which can be a dealbreaker for some. The position is full-time and located in Gqeberha, ccessible for locals.

In this role, employees will engage directly with customers, addressing their needs and promoting company products. Teleperformance's commitment to training ensures that new hires receive the support needed to succeed, great option for those new to this career path. However, potential candidates should be aware of the fixed hours and the lack of remote working flexibility.

While the role provides growth opportunities, the entry-level salary might not meet everyone's expectations, especially if you are accustomed to higher pay. It's the benefits of gaining experience against the financial aspects. For more details, visit the official job listing at Teleperformance.