Active Pooling Team Leader
Concentrix
Seasonal need will run from June-October.Essential Functions/Core Responsibilities.Escalations: TLs shall handle second level escalations.This is when the SME is unable to resolve the query and the customer requests to speak to someone higher.Communication: TL shall ensure that teams are up to date
Last checked on June 9, 2026. We may earn a commission when you click through.
Active Pooling Team Leader
Concentrix
Updated 2 months agoYou'll be redirected to ph.talent.com
About this role
Seasonal need will run from June-October.Essential Functions/Core Responsibilities.Escalations: TLs shall handle second level escalations.This is when the SME is unable to resolve the query and the customer requests to speak to someone higher.Communication: TL shall ensure that teams are up to date
About the Company
Concentrix is a global leader in customer experience solutions, providing innovative services to clients across various industries.
Key Highlights
- ✓ Handles second-level escalations for unresolved queries.
- ✓ Ensures effective communication within teams.
- ✓ Seasonal role available from June to October.
💡 Honest Take: The seasonal nature of this position may limit long-term job security, but it offers valuable leadership experience in a reputable company.
You'll be redirected to ph.talent.com
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