Front Desk Agent

Holiday Inn Express

Join the Holiday Inn Express as a Night Front Desk Agent, ensuring guests have a comfortable stay while handling reservations and payments.

Last checked on September 13, 2026. We may earn a commission when you click through.

✓ Decent hourly wage ✓ Flexible scheduling options ✓ Opportunity for employee discounts

Front Desk Agent

Holiday Inn Express

Updated 8 hours ago

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Lockport On-site $16.50–$17/hr Part-Time

This position is ideal for individuals looking for flexible part-time work in the hospitality industry. However, the requirement for night shifts might deter some potential candidates.

About this role

Join the Holiday Inn Express as a Night Front Desk Agent, ensuring guests have a comfortable stay while handling reservations and payments.

About the Company

Holiday Inn Express is a well-known hospitality chain offering comfortable accommodations and quality service across the country.

Key Highlights

✓ Flexible part-time shifts available
✓ Hourly pay between $16.50 and $17.00
✓ Employee discounts on stays
✓ Variety of shift hours including nights and weekends

💡 Honest Take: While the pay is decent for a part-time role, the expectation to work weekends and holidays can be a drawback for some. the job involves handling various guest issues, which can be stressful.

Pros

✓ Decent hourly wage
✓ Flexible scheduling options
✓ Opportunity for employee discounts
✓ Engage with diverse guests

Cons

✗ Night shifts can be challenging
✗ Expectations to work weekends and holidays
✗ High responsibility as first point of contact

Best For: Students or those with other commitments looking for evening or overnight work in a customer service role.

Watch Out: Be prepared for the demanding nature of night shifts and the need to resolve guest issues at odd hours.

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Expert Review

The Night Front Desk Agent position at Holiday Inn Express offers a unique opportunity for those interested in the hospitality sector. With shifts running overnight, it allows for flexibility in daytime commitments. The pay ranges from $16.50 to $17.00 per hour, which is competitive for part-time roles in this field.

One must consider that working nights can lead to fatigue, especially during busy weekends and holidays. The job requires not just checking guests in and out, but also managing their concerns and ensuring a pleasant experience, which can add to the stress of the role.

Customer service skills are crucial, as agents often handle various guest complaints and needs. While it can be rewarding to help guests, the demands of problem-solving on the spot should not be underestimated. This position may be less suitable for individuals who prefer a typical daytime job or those not comfortable with the challenges of overnight shifts.

For more details, check the official job listing here.