Senior Customer Support Agent
Ben
Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...
Last checked on May 4, 2026. We may earn a commission when you click through.
Senior Customer Support Agent
Ben
Updated 7 days agoYou'll be redirected to jobs.ashbyhq.com
About this role
Ben is a technology-driven benefits platform dedicated to enhancing employee support and wellbeing across the workplace.
About the Company
Ben is a tech-driven benefits platform aiming to improve lives by connecting various stakeholders in the benefits ecosystem.
Key Highlights
- ✓ Support customers via email, chat, and phone during UK hours.
- ✓ Identify and communicate product issues backed by data.
- ✓ Implement Intercom workflows for process improvements.
- ✓ Resolve technical and product-related issues efficiently.
💡 Honest Take: This role suits those with solid tech skills and a knack for tackling customer issues in a fast-paced setting. Expect a mix of routine queries and complex challenges.
You'll be redirected to jobs.ashbyhq.com
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