Senior Service Delivery Manager

World Wide Technology

Have demonstrative experiences with ITIL Service Management practices, including Incident, Change Enablement, Service Request, Major Incident Management, Problem Management, Knowledge Management, and Asset Management. Knowledge, Skills, and Abilities. ServiceNow and SharePoint experience is a plus.

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Senior Service Delivery Manager

World Wide Technology

Updated 2 months ago
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Ahmedabad 📅 2026-04-26

About this role

Have demonstrative experiences with ITIL Service Management practices, including Incident, Change Enablement, Service Request, Major Incident Management, Problem Management, Knowledge Management, and Asset Management. Knowledge, Skills, and Abilities. ServiceNow and SharePoint experience is a plus.

About the Company

World Wide Technology is a technology solutions provider that focuses on delivering innovative IT services and solutions to its clients.

Key Highlights

  • Requires experience in ITIL Service Management practices.
  • Familiarity with ServiceNow and SharePoint is a plus.
  • Involves managing incidents, changes, and service requests effectively.
  • Focus on major incident and problem management.
  • Emphasizes knowledge and asset management expertise.

💡 Honest Take: This role is suited for those with a solid background in IT service management. Candidates should be prepared for a demanding environment that requires both technical and managerial skills.

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