Sales Support, Planning and Analytics

MTN

*Reports To: Senior Manager - Sales Support Planning and Analytics*Division: Sales and Distribution*Mission:**To develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within S&D To develop and implement plans for improving business intelligence in S&D through the reporting and analytics platform *Description:Provide analytical commentary, interpret and analyze the impact of activities on revenues and subscriber profiling.Monitor and enforce (from a reporting view) S&D and MTNN’s business requirements compliance to the EDW strategy.Input into sales planning with sound analytics of both transactional and competitive market data and insights.Identify multiple relationships and disconnects using Big Data analytics to identify trends in customer dynamicsEnsure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines.Build and maintain up-to-date information on the MTNN sales channels and subscriber profile.Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics.Manage and report on the market share and share of voice, and advice appropriately on the emerging market trend.Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customersLiaise with IS and other departments to ensure S&D and MTNN requirements are met by the EDW.Prepare presentations on S&D performance as may be required.Ensure data visualizations are accessible and easy to understand for non-technical stakeholders*Education:First degree in a numerate disciplineFluent in English Possession of a Master’s degree may be an added advantage. *Experience:** 6 - 13 years’ experience which includes: At least five years’ experience in data analytics/insight generation or working as part of a reporting team using a modern reporting platformExperience in engagement with multiple management levels across technical users and business units.Experience in working with SAS, PowerBI, Oracle SQL and Statistical & Predictive Modelling.

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Sales Support, Planning and Analytics

MTN

Updated 3 months ago
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Nigeria Full-Time

About this role

Reports To: Senior Manager - Sales Support Planning and AnalyticsDivision: Sales and Distribution*Mission:**To develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within S&D To develop and implement plans for improving business intelligence in S&D through the reporting and analytics platform Description:Provide analytical commentary, interpret and analyze the impact of activities on revenues and subscriber profiling.Monitor and enforce (from a reporting view) S&D and MTNN’s business requirements compliance to the EDW strategy.Input into sales planning with sound analytics of both transactional and competitive market data and insights.Identify multiple relationships and disconnects using Big Data analytics to identify trends in customer dynamicsEnsure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines.Build and maintain up-to-date information on the MTNN sales channels and subscriber profile.Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics.Manage and report on the market share and share of voice, and advice appropriately on the emerging market trend.Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customersLiaise with IS and other departments to ensure S&D and MTNN requirements are met by the EDW.Prepare presentations on S&D performance as may be required.Ensure data visualizations are accessible and easy to understand for non-technical stakeholdersEducation:First degree in a numerate disciplineFluent in English Possession of a Master’s degree may be an added advantage. *Experience:** 6 - 13 years’ experience which includes: At least five years’ experience in data analytics/insight generation or working as part of a reporting team using a modern reporting platformExperience in engagement with multiple management levels across technical users and business units.Experience in working with SAS, PowerBI, Oracle SQL and Statistical & Predictive Modelling.

About the Company

MTN is a leading telecommunications company in Nigeria, committed to providing innovative solutions and services to its customers.

Key Highlights

  • Develops internal and external intelligence for strategic planning.
  • Implements plans to enhance business intelligence through analytics.
  • Analyzes revenue impact and subscriber profiling.
  • Ensures compliance with business requirements.
  • Contributes to sales planning with market insights.

💡 Honest Take: While the role offers a significant opportunity to influence strategic decisions, candidates should be prepared for a data-intensive environment that demands strong analytical skills and attention to compliance.

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