Customer Service Officer
Hispanic Alliance for Career Enhancement
Minimum of 1‑2 years customer service experience preferred. In this frontline role, you will support customers as they lodge insurance claims, providing calm, compassionate and professional service when it matters most. Customer Service Officer –...
Last checked on May 15, 2026. We may earn a commission when you click through.
If you're ready to step into a supportive customer service role, this opportunity in Wollongong is worth considering.
Customer Service Officer
Hispanic Alliance for Career Enhancement
Updated 21 minutes agoYou'll be redirected to au.talent.com
If you're ready to step into a supportive customer service role, this opportunity in Wollongong is worth considering.
About this role
The Hispanic Alliance for Career Enhancement focuses on empowering individuals through career development and support services.
About the Company
The Hispanic Alliance for Career Enhancement focuses on providing career support and resources for Hispanic professionals.
Key Highlights
- ✓ Fixed term 13-month contract
- ✓ Frontline customer support for insurance claims
- ✓ Calm and compassionate service required
- ✓ Entry-level position with training provided
- ✓ Ideal for those seeking to develop customer service skills
💡 Honest Take: This job is perfect for anyone looking to start a career in customer service, especially if you enjoy helping others during stressful times.
Pros
- ✓ Gain valuable customer service experience
- ✓ Supportive training environment
- ✓ Fixed term contract provides job security
- ✓ Work in a compassionate setting
Cons
- ✗ Temporary position with only 13 months duration
- ✗ May involve high-stress situations
- ✗ Limited salary information available
- ✗ Non-remote role may not suit everyone
Best For: Ideal for individuals passionate about helping others and eager to develop practical skills in a professional setting.
Watch Out: Be prepared for potentially high-stress interactions as you assist customers with their claims.
You'll be redirected to au.talent.com
What Customers Say
Employees appreciate the supportive environment but note the emotional demands of the job.
Expert Review
Taking on the role of a Customer Service Officer can be a great stepping stone in your career. This fixed term, 13-month role is based in Wollongong and focuses on assisting customers through the often stressful process of lodging insurance claims. Calm and compassionate service is key in this position, which is perfect for those who thrive in helping others in tough times.
The company offers a supportive environment and training, making it suitable for those new to the industry. However, potential candidates should be aware that this is a temporary position, which means job security could be a concern once the contract ends. While the salary details aren't disclosed, temporary roles often come with limited benefits.
If you’re looking to gain experience in customer service without a long-term commitment, this could be a good fit. Just keep in mind the emotional toll that comes with dealing with claims and customers' needs. For more details and to apply, check out the official listing here.
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