Customer Service Officer

Hispanic Alliance for Career Enhancement

Minimum of 1‑2 years customer service experience preferred. In this frontline role, you will support customers as they lodge insurance claims, providing calm, compassionate and professional service when it matters most. Customer Service Officer –...

Last checked on May 16, 2026. We may earn a commission when you click through.

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If you're after a stable, temporary position in customer service, this could be a solid fit.

✓ Hands-on experience in customer service ✓ Fixed term offers job security for 13 months ✓ Opportunity to work in a meaningful role

Customer Service Officer

Hispanic Alliance for Career Enhancement

Updated 4 days ago
Apply now

You'll be redirected to au.talent.com

Wollongong 📅 2026-05-04

If you're after a stable, temporary position in customer service, this could be a solid fit.

About this role

The Hispanic Alliance for Career Enhancement focuses on empowering individuals through career development and support services.

About the Company

Hispanic Alliance for Career Enhancement focuses on empowering individuals through career development and support.

Key Highlights

  • Frontline support for insurance claims
  • Calm and professional customer service
  • Fixed term role for 13 months
  • Ideal for entry-level candidates
  • Emphasis on compassionate communication

💡 Honest Take: This role suits those looking to gain customer service experience in a supportive environment.

Pros

  • Hands-on experience in customer service
  • Fixed term offers job security for 13 months
  • Opportunity to work in a meaningful role
  • Supportive team environment
  • Potential for skill development

Cons

  • Temporary position may not lead to permanent work
  • Frontline roles can be emotionally challenging
  • No salary information provided
  • Limited advancement opportunities in a short term
  • Not suitable for those seeking long-term careers

Best For: Ideal for those with a knack for helping people and a calm demeanor under pressure.

Watch Out: Be prepared for an emotionally demanding role as you handle insurance claims.

Apply for this position

You'll be redirected to au.talent.com

What Customers Say

Workers appreciate the supportive environment but note the emotional challenges of the role.

Expert Review

In this customer service role, expect to handle insurance claims while providing support to clients in distress. It's a chance to develop your skills in a real-world setting. The emotional aspect can be tough, as you'll need to empathise with customers during challenging times.

This position is fixed term for 13 months, making it suitable for those who prefer short-term commitments. While it offers a solid entry point into customer service, don't expect long-term job security.

If you're looking for a role that offers experience and a chance to make a real difference, this could work well for you. Just remember, the emotional toll of frontline work is real, so ensure you're ready for that challenge. For more details, visit the official listing here.

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