Customer Service Officer

Hispanic Alliance for Career Enhancement

Minimum of 1‑2 years customer service experience preferred. In this frontline role, you will support customers as they lodge insurance claims, providing calm, compassionate and professional service when it matters most. Customer Service Officer – Fixed Term (13 Months).

Last checked on May 28, 2026. We may earn a commission when you click through.

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Customer Service Officer

Hispanic Alliance for Career Enhancement

Updated 3 months ago
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Wollongong 📅 2026-05-04

About this role

Minimum of 1‑2 years customer service experience preferred. In this frontline role, you will support customers as they lodge insurance claims, providing calm, compassionate and professional service when it matters most. Customer Service Officer – Fixed Term (13 Months).

About the Company

The Hispanic Alliance for Career Enhancement focuses on empowering individuals through career development and support services.

Key Highlights

  • Fixed term contract for 13 months
  • Frontline support for insurance claims
  • Requires 1-2 years customer service experience
  • Emphasis on calm and compassionate service
  • Collaboration with colleagues at Sedgwick

💡 Honest Take: This role suits those with relevant customer service experience looking to make a difference in claims support, though it may not offer long-term job security.

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