Customer Service Officer
Onpoint 365
Meet agreed service standards and performance expectations by balancing service quality with efficiency, including adherence to rosters, workloads and key performance measures. Manage individual customer caseloads and have a strong understanding...
Last checked on May 9, 2026. We may earn a commission when you click through.
Customer Service Officer
Onpoint 365
Updated 2 days agoYou'll be redirected to au.talent.com
About this role
Onpoint 365 is dedicated to delivering high-quality customer service and support solutions tailored to meet client needs.
About the Company
Onpoint 365 provides tailored customer service solutions, focusing on efficiency and quality support.
Key Highlights
- ✓ Manage individual customer caseloads effectively.
- ✓ Balance service quality with efficiency.
- ✓ Adhere to performance expectations and rosters.
- ✓ Understand escalation processes for complex issues.
💡 Honest Take: This role demands a solid grasp of customer needs and quick problem-solving. Be prepared for a busy workload with strict performance metrics.
You'll be redirected to au.talent.com
Related Articles
Warehouse Jobs in Sydney: Where to Work and What to Earn
Explore the best warehouse jobs in Sydney for 2026, including top picks for night owls and those seeking flexible schedules.
Top Manufacturing Jobs for Flexibility and Growth in April
Discover the best manufacturing roles for those seeking flexible hours and career growth. From customer service in manufacturing to production support, these picks cater to your specific needs.
Security Jobs Worth Your Time This April
Explore top security job picks this April, from budget-friendly options to premium roles with great benefits.
Choosing the Right Project Management Role This April: What to Know
Explore top project management roles this April, focusing on budget-friendly and premium picks. Find the perfect fit for your career move.
Top Finance & Accounting Roles to Consider This April
Explore the most promising finance and accounting roles available this April, with insights on pay, flexibility, and career growth.
Admin Jobs with Flexibility: Top Picks for April
Explore the best admin roles that offer flexibility and competitive pay this April. Perfect for those seeking a balance between work and life.