Telesales & Customer Service Representative

Cpl

Customer Focus – Increase customer satisfaction through the delivery of excellent service. Services provided will include a combination of telesales, customer service, administrative and complaint handling processes. Customer Service – Handle calls, emails and web-chats coming into the business

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Telesales & Customer Service Representative

Cpl

Updated 2 months ago
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You'll be redirected to ie.talent.com

Dublin

About this role

Customer Focus – Increase customer satisfaction through the delivery of excellent service. Services provided will include a combination of telesales, customer service, administrative and complaint handling processes. Customer Service – Handle calls, emails and web-chats coming into the business

About the Company

Cpl is a well-established recruitment agency in Ireland, focused on connecting talent with opportunities across various sectors.

Key Highlights

  • Engage with customers via calls, emails, and web-chats
  • Enhance customer satisfaction through quality service
  • Handle administrative and complaint processes
  • Work in a dynamic team environment

💡 Honest Take: While this role offers a chance to develop customer service skills, it may involve handling difficult complaints regularly, which can be challenging.

Apply for this position

You'll be redirected to ie.talent.com

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