Senior Customer Service Lead & Trainer
Pavago
Job Title: Senior Customer Service Lead & Trainer Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team...
Last checked on May 1, 2026. We may earn a commission when you click through.
Senior Customer Service Lead & Trainer
Pavago
Updated 10 days agoYou'll be redirected to za.indeed.com
About this role
Pavago is a remote customer service provider focusing on U.S.-based clientele.
About the Company
Pavago is a remote customer service company focused on delivering quality support to U.S. customers.
Key Highlights
- ✓ Lead and manage offshore customer service agents
- ✓ Onboard new hires and coach existing team members
- ✓ Monitor performance metrics and provide feedback
- ✓ Handle escalations effectively
- ✓ Ensure a consistent customer experience
💡 Honest Take: This job offers solid remote work but requires aligning with U.S. hours. Be prepared for a fast-paced environment where performance is closely monitored.
You'll be redirected to za.indeed.com
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