Service Advisor

Evans Halshaw

Evans Halshaw is looking for a Service Advisor in York to enhance customer experiences by guiding them through service processes and collaborating with technicians.

Last checked on June 13, 2026. We may earn a commission when you click through.

For those passionate about customer service in the automotive sector, this position offers a fulfilling opportunity in a reputable company.

✓ Strong focus on customer interaction ✓ Opportunity to work in a well-established company ✓ Potential for career growth within the automotive industry

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Service Advisor

Evans Halshaw

Updated 1 month ago

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England

For those passionate about customer service in the automotive sector, this position offers a fulfilling opportunity in a reputable company.

About this role

Evans Halshaw is looking for a Service Advisor in York to enhance customer experiences by guiding them through service processes and collaborating with technicians.

About the Company

Evans Halshaw is a prominent automotive retailer in the UK, offering a wide range of services and vehicles to customers.

Key Highlights

✓ Engage with customers to ensure seamless service experiences
✓ Promote additional services and vehicle health checks
✓ Collaborate closely with technicians for efficient service delivery
✓ Ideal for those with a passion for customer relations
✓ Based in York, a vibrant city with a rich history

💡 Honest Take: This role is perfect for individuals who thrive in customer-facing positions, but may not suit those seeking remote work or minimal interaction.

Pros

✓ Strong focus on customer interaction
✓ Opportunity to work in a well-established company
✓ Potential for career growth within the automotive industry
✓ Engaging work environment in a historic city

Cons

✗ Not a remote position
✗ Requires consistent customer interaction
✗ May involve dealing with customer complaints and issues
✗ Shifts may vary based on service demands

Best For: This role is ideal for those with strong communication skills and a passion for cars and customer satisfaction.

Watch Out: Be prepared for a fast-paced environment with the potential for dealing with challenging customer situations.

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What Customers Say

Employees appreciate the supportive environment but note the challenges of handling customer complaints regularly.

Expert Review

The Service Advisor position at Evans Halshaw in York is a prime opportunity for those eager to enhance customer experiences in the automotive field. As a Service Advisor, you'll connect directly with customers, guiding them through various service processes and upselling additional services as needed. This role demands excellent communication skills and a knack for customer relations, making it essential for candidates to thrive in dynamic environments.

With a focus on collaboration, you'll work closely with technicians to ensure that service delivery is efficient and meets customer expectations. It's a role that allows for personal interaction but also encourages a deeper understanding of automotive services and customer needs.

While the position offers a rewarding experience, it is important to note that it is not remote, which may deter some applicants. The ability to handle customer complaints and provide solutions on the spot is crucial, as is the capacity to manage varying shift patterns based on service demands.

Overall, Evans Halshaw provides a supportive work environment where individuals can grow their customer service skills while working in a vibrant city. More information about this position can be found on their official site.