Service Advisor

Sytner Group

Join Sytner Group as a Service Advisor, liaising between customers and the workshop. Strong organisational skills are essential for this flexible role.

Last checked on June 6, 2026. We may earn a commission when you click through.

A solid opportunity for individuals passionate about customer service in the automotive industry.

✓ Engaging customer interaction ✓ Opportunities for career progression ✓ Supportive team environment

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Service Advisor

Sytner Group

Updated 2 months ago

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Newport

A solid opportunity for individuals passionate about customer service in the automotive industry.

About this role

Join Sytner Group as a Service Advisor, liaising between customers and the workshop. Strong organisational skills are essential for this flexible role.

About the Company

Sytner Group is a leading automotive retailer in the UK, known for exceptional customer service and a wide range of premium brands.

Key Highlights

✓ Flexible work patterns including weekends
✓ Serve as the key link between customers and the workshop
✓ Provide detailed updates and address customer queries
✓ Ideal for those with strong organisational skills
✓ Full-time position with growth opportunities

💡 Honest Take: This role suits those who thrive in a dynamic environment, but the flexible hours may not appeal to everyone.

Pros

✓ Engaging customer interaction
✓ Opportunities for career progression
✓ Supportive team environment
✓ Exposure to high-end automotive brands

Cons

✗ Weekend and flexible hours may disrupt work-life balance
✗ Potentially high-stress environment
✗ Requires strong multitasking abilities

Best For: This position is ideal for organised, communicative individuals looking to make a difference in customer experiences.

Watch Out: Be prepared for the demands of a busy workshop and the need for strong time management skills.

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Expert Review

For anyone considering a role as a Service Advisor at Sytner Group, the position offers engage directly with customers. The flexible hours, including weekends, are designed to meet the needs of a busy automotive workshop. Expect to be the vital link between customers and the service team, which requires strong communication and organisational skills.

The role involves providing thorough updates on vehicle servicing and addressing customer queries, ensuring a high level of service throughout. Candidates should be prepared for a fast-paced environment that can be both rewarding and challenging. While this position offers exposure to premium automotive brands, it also demands a commitment to meeting customer expectations.

this role is best suited for those passionate about cars and customer service, who can handle the varying demands of the job. The experience gained here can serve as a significant stepping stone for future roles in the automotive industry. For more details, check the official listing on Sytner Group's page.