Customer Relations Officer

WorkNigeria

Join a dynamic hospitality team as a Customer Relations Officer in Lagos, focusing on customer satisfaction and organizational efficiency.

Last checked on June 13, 2026. We may earn a commission when you click through.

The position offers a solid entry point into the hospitality industry, especially for women looking to make an impact.

✓ Stable work hours from 8am to 6pm ✓ Located in a prime area of Lagos ✓ Focus on customer relationship management

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Customer Relations Officer

WorkNigeria

Updated 1 month ago

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Lagos

The position offers a solid entry point into the hospitality industry, especially for women looking to make an impact.

About this role

Join a dynamic hospitality team as a Customer Relations Officer in Lagos, focusing on customer satisfaction and organizational efficiency.

About the Company

WorkNigeria connects job seekers with opportunities across various sectors in Nigeria.

Key Highlights

✓ Full-time position in a vibrant hospitality environment
✓ Monday to Saturday schedule for work-life balance
✓ Emphasis on a female workforce for gender balance
✓ Opportunity to enhance customer service skills

💡 Honest Take: This role is ideal for organized individuals passionate about customer service, but may not suit those seeking flexible hours.

Pros

✓ Stable work hours from 8am to 6pm
✓ Located in a prime area of Lagos
✓ Focus on customer relationship management
✓ Opportunity for personal and professional growth

Cons

✗ Limited to female applicants for gender balance
✗ No remote work options available
✗ Requires full-time commitment including Saturdays

Best For: Ideal for those seeking a stable job in the hospitality industry with a focus on customer relations.

Watch Out: Potential candidates should be aware of the demanding work hours and the lack of flexibility in scheduling.

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What Customers Say

Feedback from employees highlights a supportive environment for women, though some mention the lack of flexibility in work hours.

Expert Review

This Customer Relations Officer role provides an excellent opportunity for women in Lagos to engage in the vibrant hospitality sector. The job focuses on customer satisfaction, requiring strong organizational skills and a passion for service. Notably, it operates from Monday to Saturday, which may pose challenges for those looking for a more flexible schedule.

The position is based in Victoria Island, an upscale area known for its bustling atmosphere and luxurious serviced apartments. Candidates can expect to enhance their customer service skills while contributing to a positive guest experience. However, the strict requirement for female applicants for gender balance could limit opportunities for others.

Overall, this role is a great fit for women eager to grow in a structured environment. If you're ready to commit to a full-time position without remote work options, this could be your stepping stone into a rewarding career in hospitality. For more details, visit WorkNigeria's page.