German Speaking Customer Support Specialist

Cross Border Talents

Job Title: German-speaking Customer Support Specialist Location: South Africa (Candidates must be based in South Africa) Job Description: We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication. Responsibilities: Provide customer support in German via phone, email, and chat Handle customer inquiries and resolve issues efficiently Maintain a high level of customer satisfaction Follow company guidelines and support procedures Accurately document customer interactions Requirements: Native or C2 level German B2 level or higher English Must be currently based in South Africa Strong communication and problem-solving skills Previous experience in customer service or support is a plus Ability to work in a fast-paced environment What We Offer: Local flight within South Africa provided Accommodation provided Opportunity to work in an international environment

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German Speaking Customer Support Specialist

Cross Border Talents

Updated 2 months ago
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Durban Internship

About this role

Job Title: German-speaking Customer Support Specialist

Location: South Africa (Candidates must be based in South Africa)

Job Description: We are looking for a German-speaking Customer

Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.

Responsibilities: Provide customer support in German via phone, email, and chat Handle customer inquiries and resolve issues efficiently Maintain a high level of customer satisfaction Follow company guidelines and support procedures Accurately document customer interactions

Requirements: Native or C2 level German B2 level or higher English

Must be currently based in South Africa Strong communication and problem-solving skills Previous experience in customer service or support is a plus Ability to work in a fast-paced environment What

We Offer: Local flight within South Africa provided Accommodation provided Opportunity to work in an international environment

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