SIA-Licensed Security Officer

Mitie Group plc.

Join Mitie Group plc. as a Relief Retail Security Officer at West Quay Shopping Centre, ensuring safety and being the first point of contact for customers.

Last checked on June 16, 2026. We may earn a commission when you click through.

A solid opportunity for qualified security professionals looking to work in a dynamic retail environment with competitive pay.

✓ Good salary range for the role ✓ Supportive team environment ✓ Variety in work due to rotating shifts

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SIA-Licensed Security Officer

Mitie Group plc.

Updated 2 months ago

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Southampton £40–£60/yr Full-Time

A solid opportunity for qualified security professionals looking to work in a dynamic retail environment with competitive pay.

About this role

Join Mitie Group plc. as a Relief Retail Security Officer at West Quay Shopping Centre, ensuring safety and being the first point of contact for customers.

About the Company

Mitie Group plc. is a leading facilities management and professional services company in the UK, known for its commitment to safety and customer service.

Key Highlights

✓ Rotating shifts for flexible work-life balance
✓ Competitive annual salary between £40K and £60K
✓ Required SIA Door Supervisor Licence
✓ Excellent communication skills are essential
✓ First point of contact for customer safety and support

💡 Honest Take: This role is ideal for those with security experience who thrive in customer-facing environments but may not suit individuals seeking regular hours.

Pros

✓ Good salary range for the role
✓ Supportive team environment
✓ Variety in work due to rotating shifts
✓ Potential for career progression within Mitie
✓ Engagement with the public enhances job satisfaction

Cons

✗ Rotating shifts may disrupt personal schedules
✗ High pressure during busy shopping periods
✗ Requires proactive customer service skills
✗ Potentially long hours on foot
✗ SIA licensing can be a barrier for some candidates

Best For: This position is for individuals who enjoy active work environments and are adept at managing safety and customer interactions.

Watch Out: Candidates should be prepared for the demands of retail security, including busy periods and the need for effective communication under pressure.

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What Customers Say

Workers appreciate the supportive team culture but note the challenges of rotating shifts and high-pressure situations.

Expert Review

Joining Mitie Group plc. as a Relief Retail Security Officer presents a unique opportunity for individuals with a passion for security and customer service. With a salary range of £40K to £60K annually, this role offers competitive compensation for those holding an SIA Door Supervisor Licence.

The job is located at the bustling West Quay Shopping Centre, where security officers are crucial in maintaining a safe environment. The position involves rotating shifts, which can provide flexibility but may also disrupt personal routines. Candidates should be aware of the demands that come with shopping centre security, particularly during peak hours.

Communication skills are vital, as officers serve as the first point of contact for customers. This role is not for the faint-hearted; the ability to remain calm under pressure while addressing various customer queries is essential. Overall, this position is an excellent fit for those looking to grow within the security sector while providing valuable support in a retail setting.

For more details, visit the official page at Mitie Group.

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