Retail Security Officer

Certis-f2763f46

The Retail Security Officer role combines customer service with security responsibilities in a retail setting, making it a vibrant opportunity for new professionals.

Last checked on June 10, 2026. We may earn a commission when you click through.

The Retail Security Officer position at Certis is a solid opportunity for those looking to enter the security industry with a focus on customer interaction.

✓ Customer-facing role enhances interpersonal skills ✓ Opportunity to develop security expertise ✓ Full-time employment provides job stability

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Retail Security Officer

Certis-f2763f46

Updated 2 months ago

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Western Australia

The Retail Security Officer position at Certis is a solid opportunity for those looking to enter the security industry with a focus on customer interaction.

About this role

The Retail Security Officer role combines customer service with security responsibilities in a retail setting, making it a vibrant opportunity for new professionals.

About the Company

Certis-f2763f46 is a leading security services provider in Australia, focused on delivering exceptional customer care and safety.

Key Highlights

✓ Conduct security checks and monitor retail activities
✓ Provide excellent customer service in a dynamic environment
✓ Requires Security Licence (Classification 1A) and First Aid certification
✓ Full-time position offering hands-on experience
✓ Based in Kalgoorlie, WA

💡 Honest Take: This role is ideal for those passionate about safety and customer service, but it demands a proactive approach in a fast-paced retail setting.

Pros

✓ Customer-facing role enhances interpersonal skills
✓ Opportunity to develop security expertise
✓ Full-time employment provides job stability
✓ Engaging work environment

Cons

✗ Requires specific licenses and certifications
✗ Physically demanding role
✗ Potentially high-pressure situations

Best For: This position is targeted at individuals with a strong customer service ethos and a desire to work in security.

Watch Out: Be prepared for the physical demands and the need to remain calm under pressure, especially during challenging interactions.

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What Customers Say

Workers generally appreciate the engaging work environment but note the physical demands and stress associated with the job.

Expert Review

The Retail Security Officer role at Certis-f2763f46 offers a unique opportunity to blend security with customer service in Kalgoorlie. Candidates must hold a Security Licence (Classification 1A) and a valid First Aid certificate, which are critical for the position.

This job is perfect for those who enjoy a bustling retail environment and are ready to engage with customers while ensuring their safety. Working in retail security often means dealing with a variety of situations, from minor disturbances to more serious incidents, requiring both vigilance and a calm demeanor.

While the role provides valuable experience, it can be physically demanding and may involve stressful scenarios that require quick thinking. The need for strong communication skills and a proactive approach cannot be overstated. According to Certis's page (https://au.talent.com/redirect?acquisition_sub_id=10101&bpid=924330ba98f5415502c76e0d1319a2d4&channel_1=default), this position is full-time, guaranteeing job security for successful candidates.

Overall, this role is a compelling choice for those looking to kickstart their career in security within a customer-focused framework, but it's not for everyone. Those who prefer less interaction and a more controlled environment might want to consider other roles within the security sector.