Restaurant Manager

Grass Owl

Manage the Restaurant areas and events in order to achieve financial, food and service standards JOB PURPOSE Ensure that staff work their best to ensure a great client experience Candidate requirements: Own transport required.The suitable candidate should be available to work mostly night shifts and weekends as that is the busiest times3 – 5 years’ experience as a Restaurant ManagerAt least 3-5 years’ experience in budget managementWell-organised with excellent multi-tasking abilities. Able to manage multiple events simultaneously and work under tight deadlines.Outstanding vendor management skillsPlanning for potential scenarios that could impact the integrity of the restaurant.Proficient in MS OfficeStrong communication and interpersonal skillsSkills requirements: Communication Skills: You should possess excellent communication skills, both written and verbal. You will be responsible for communicating with clients, vendors, and staff members, so effective communication is crucial.Customer Service: You should have a customer-focused mindset and the ability to provide excellent customer service. You will need to work closely with clients to understand their needs.Problem-Solving: You should be a creative problem solver who can quickly adapt to unexpected changes and find solutions to challenges that arise.Attention to Detail: You should be highly detail-oriented and able to oversee all aspects of the Restaurant, to ensure that everything runs smoothly.Time Management: You should have excellent time management skills and the ability to prioritise tasks effectively to ensure that the Restaurant delivers quality service.Networking: You should have strong networking skills and the ability to build relationships with clients and supplier.Co-ordinate bookings against walk in clients and ensure good communication between client, waitrons, and kitchen. Ensures good flow in service.Handle clients’ complaints without delay, ensuring effective follow-up and action plan to avoid reoccurrence of similar issues.Be available to assist with refunds, stock concerns and receipt issues.Check that daily requirements of staff are done by the required time without exception.Teamwork Relationship with colleagues: builds and maintains good relationships working colleagues.Recognizes and values the diversity of fellow colleagues.Develops open and honest collaboration within and across teams and asks questions in order to improve relationships/service to colleagues/customers/suppliers.Commitment Holds himself/herself accountable for achieving targets and getting results.Keeps commitments and get the job done despite the odds.Constantly updates his/her knowledge and skills for the good of the establishment and the profession.Professional excellence Builds business relationships with fellow colleagues/customers/suppliers with honesty and integrity.Initiative: always makes decisions in Favor of the company’s performance.Takes time to understand customers’ needs and then strives to exceed expectations by providing excellent service at all times.Does everything possible to meet goals, while maintaining high quality standards of output within budgets and deadlines.Shows respect for fellow colleagues by using appropriate language and tone, being punctual for meetings and responding to messages and requests for information promptly.Maintains the highest possible standards of personal hygiene and dress.Job Type: Full-time Pay: R15 000,00 - R18 000,00 per month Ability to commute/relocate: Sandton, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)Experience: Restaurant management: 5 years (Preferred)Location: Sandton, Gauteng (Preferred)Work Location: In person

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Restaurant Manager

Grass Owl

Updated 2 months ago
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Sandton On-site Full-Time

About this role

Manage the Restaurant areas and events in order to achieve financial, food and service standards

JOB PURPOSE

Ensure that staff work their best to ensure a great client experience

Candidate requirements:

Own transport required.The suitable candidate should be available to work mostly night shifts and weekends as that is the busiest times3 – 5 years’ experience as a Restaurant ManagerAt least 3-5 years’ experience in budget managementWell-organised with excellent multi-tasking abilities. Able to manage multiple events simultaneously and work under tight deadlines.Outstanding vendor management skillsPlanning for potential scenarios that could impact the integrity of the restaurant.Proficient in MS OfficeStrong communication and interpersonal skillsSkills requirements:

Communication Skills: You should possess excellent communication skills, both written and verbal. You will be responsible for communicating with clients, vendors, and staff members, so effective communication is crucial.Customer Service: You should have a customer-focused mindset and the ability to provide excellent customer service. You will need to work closely with clients to understand their needs.Problem-Solving: You should be a creative problem solver who can quickly adapt to unexpected changes and find solutions to challenges that arise.Attention to Detail: You should be highly detail-oriented and able to oversee all aspects of the Restaurant, to ensure that everything runs smoothly.Time Management: You should have excellent time management skills and the ability to prioritise tasks effectively to ensure that the Restaurant delivers quality service.Networking: You should have strong networking skills and the ability to build relationships with clients and supplier.Co-ordinate bookings against walk in clients and ensure good communication between client, waitrons, and kitchen. Ensures good flow in service.Handle clients’ complaints without delay, ensuring effective follow-up and action plan to avoid reoccurrence of similar issues.Be available to assist with refunds, stock concerns and receipt issues.Check that daily requirements of staff are done by the required time without exception.Teamwork

Relationship with colleagues: builds and maintains good relationships working colleagues.Recognizes and values the diversity of fellow colleagues.Develops open and honest collaboration within and across teams and asks questions in order to improve relationships/service to colleagues/customers/suppliers.Commitment

Holds himself/herself accountable for achieving targets and getting results.Keeps commitments and get the job done despite the odds.Constantly updates his/her knowledge and skills for the good of the establishment and the profession.Professional excellence

Builds business relationships with fellow colleagues/customers/suppliers with honesty and integrity.Initiative: always makes decisions in Favor of the company’s performance.Takes time to understand customers’ needs and then strives to exceed expectations by providing excellent service at all times.Does everything possible to meet goals, while maintaining high quality standards of output within budgets and deadlines.Shows respect for fellow colleagues by using appropriate language and tone, being punctual for meetings and responding to messages and requests for information promptly.Maintains the highest possible standards of personal hygiene and dress.Job Type: Full-time

Pay: R15 000,00 - R18 000,00 per month

Ability to commute/relocate:

Sandton, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)Experience:

Restaurant management: 5 years (Preferred)Location:

Sandton, Gauteng (Preferred)Work Location: In person

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