Key Responsibilities Client Support and Communication Serve as the first point of contact for client queries via email, telephone, and other channels Provide prompt, professional, and solution-driven responses to enquiries Escalate technical or complex matters to the relevant internal teams Client Onboarding Guide new clients through the onboarding and registration process Schedule and coordinate onboarding sessions and training Assist clients in becoming fully operational on the system Administrative Support Maintain accurate records of client interactions and onboarding progress Assist with general administrative duties related to client management Support internal processes to ensure smooth service delivery Product Support Develop a working knowledge of the company's software (training provided).For more info, email cv to; [email protected]