Customer Service Representative

CB Talents

Join CB Talents as a Mandarin-speaking Customer Service Representative in Penang, Malaysia, providing professional support for international customers.

Last checked on July 19, 2026. We may earn a commission when you click through.

This position is ideal for those fluent in Mandarin and interested in customer service roles, but the on-site requirement may limit some applicants.

✓ Engage with diverse clients ✓ Develop skills in customer service ✓ Work in a vibrant city like Penang

Customer Service Representative

CB Talents

Updated 4 hours ago

Apply now →

You'll be redirected to my.talent.com

George Town On-site Full Time

This position is ideal for those fluent in Mandarin and interested in customer service roles, but the on-site requirement may limit some applicants.

About this role

Join CB Talents as a Mandarin-speaking Customer Service Representative in Penang, Malaysia, providing professional support for international customers.

About the Company

CB Talents is a recruitment company specializing in connecting talent with opportunities in various sectors.

Key Highlights

✓ Full-time on-site position in Penang
✓ Opportunity to work on an international customer support project
✓ Focus on Mandarin-speaking clientele
✓ Professional development and training provided
✓ Collaborative team environment

💡 Honest Take: While the role offers a chance to engage with an international audience, it may not suit those seeking remote work options.

Pros

✓ Engage with diverse clients
✓ Develop skills in customer service
✓ Work in a vibrant city like Penang
✓ Receive training and support
✓ Stable employment with a full-time role

Cons

✗ On-site work only
✗ Limited to Mandarin speakers
✗ Potentially high customer service demands
✗ Salary details not disclosed
✗ May require flexible hours

Best For: This role is for individuals passionate about customer support and who thrive in a dynamic, multilingual environment.

Watch Out: Be prepared for the demands of a busy customer service role, which may require handling challenging customer interactions.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Feedback from current employees highlights a supportive team culture but notes the challenges of high customer demands.

Expert Review

The position of Customer Service Representative at CB Talents focuses on Mandarin speakers, thus narrowing the applicant pool. This makes it essential for candidates to be proficient in Mandarin. On-site work is a requirement, which can be a drawback for those preferring remote opportunities.

CB Talents emphasizes professional development, offering training for new hires. This can be particularly appealing for those looking to enhance their skills in customer service. However, the fast-paced nature of the role might lead to high-stress situations, especially during peak hours.

While the exact salary range is not disclosed, candidates should consider the cost of living in Penang against potential earnings. It's advisable to weigh the benefits of working in a culturally rich environment against any limitations posed by the job's requirements. For more details, visit CB Talents' official page at [link].