Our client, a hotel group in Bloemfontein, Free State, is looking for a Events Coordinator to handle guest reservations. You will manage booking enquiries via phone, email, and online channels, check room availability, process reservations and payments, and handle cancellations and modifications. Strong attention to detail and customer service skills are required. Responsibilities Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites. Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management. Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy. Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications. Advise clients on travel options including destinations, accommodation, transport, and activities based on their preferences and budget. Requirements For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification. Strong knowledge of South African geography, tourist attractions, and the local tourism product. A diploma or degree in tourism management, hospitality, or a related field from a recognised institution. A minimum of one to three years of experience in the tourism, hospitality, or travel industry. Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous. Qualifications Bachelor of Commerce in Tourism or Hospitality