Position: Paid Market Research: Genesys AVA Product Experience Type: Hourly contract Compensation: $100/hour Location: Remote Commitment: Short-term, approximately 1 hour total Role Responsibilities Participate in a structured market research interview on AI contact center solutions Share insights on vendor evaluation, product selection, and decision-making processes Provide feedback on AI contact center tools, including Genesys AVA Discuss alternatives considered and overall product experience Contribute expert perspectives to support research and analysis Requirements Strong experience in customer experience, contact center, or related leadership roles Strong experience evaluating or using AI contact center solutions Familiarity with vendor selection, product evaluation, and implementation processes Strong communication skills to clearly articulate insights and feedback Experience in roles such as CX leadership, contact center management, or similar Application Process (Takes 20 Mins) Upload your resume. Complete an interview. Submit a short form.