Senior Service Advisor & Workshop Controller

A M Phillip Trucktech Ltd.

This dual-role involves managing service enquiries and coordinating workshop workflow to ensure efficiency and quality service delivery.

Last checked on June 14, 2026. We may earn a commission when you click through.

A strong option for those with service advisor experience looking to enhance their career in a supportive environment.

✓ Generous holiday allowance ✓ Flexible working conditions ✓ Opportunity to lead a team

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Senior Service Advisor & Workshop Controller

A M Phillip Trucktech Ltd.

Updated 2 months ago

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Broxburn

A strong option for those with service advisor experience looking to enhance their career in a supportive environment.

About this role

This dual-role involves managing service enquiries and coordinating workshop workflow to ensure efficiency and quality service delivery.

About the Company

A M Phillip Trucktech Ltd. is a leading provider in the truck and commercial vehicle sector, dedicated to high-quality service and customer satisfaction.

Key Highlights

✓ 30 days holiday
✓ Flexible working arrangements
✓ Strong customer service focus
✓ Coordination of workshop workflow
✓ Opportunity for career advancement

💡 Honest Take: This position is ideal for experienced individuals who thrive in a fast-paced environment but may not suit those seeking entry-level roles.

Pros

✓ Generous holiday allowance
✓ Flexible working conditions
✓ Opportunity to lead a team
✓ Focus on customer satisfaction
✓ Engaging and dynamic work environment

Cons

✗ Experience required for applicants
✗ May involve high-pressure situations
✗ Limited remote working options
✗ Potential for long hours
✗ Could be demanding during peak times

Best For: This role is designed for individuals with a strong customer service background and leadership aspirations within the automotive industry.

Watch Out: Candidates should be prepared for a busy work environment, especially during peak service times.

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What Customers Say

Workers appreciate the supportive environment and flexible hours but note the demands of the role during peak times.

Expert Review

The Senior Service Advisor & Workshop Controller role at A M Phillip Trucktech Ltd. of customer service and operational management. With a generous 30 days of holiday, it promotes a healthy work-life balance that many in the industry seek.

The flexible working arrangements further enhance its appeal, making it suitable for those who require adaptability in their work hours.

Candidates must possess strong customer service skills and the ability to manage workshop workflow effectively. This dual-role demands experience and can be challenging during busy periods, as advisors need to maintain service quality under pressure. The focus on coordination means that successful candidates will play a pivotal role in ensuring customer satisfaction and workshop efficiency.

Overall, this position is particularly well-suited for those already in the automotive service sector looking to advance their careers. According to the job listing on Talent.com, this role is not for those seeking entry-level positions, making it imperative for applicants to have relevant experience.